[Hiring] Japanese + English Speaking Community Manager @Soulbound

Role Description

We're looking for someone to build our Japanese community from the ground up. Japan has one of the deepest MMO cultures on the planet, and we want someone who lives and breathes it. You'll be responsible for establishing Soulbound's presence in the Japanese market:

• Managing a dedicated Japanese Discord channel
• Building relationships with Japanese content creators and guilds
• Localising our community voice (not just translating, making it feel native)
• Becoming the bridge between our global team and Japanese speaking players

What You'll Do

• Build and manage a dedicated Japanese channels on our Discord server from scratch, including channel structure, roles, bots, and moderation
• Develop a Japanese community growth strategy targeting MMO players, guild leaders, and content creators
• Identify, reach out to, and build relationships with Japanese YouTubers, streamers, and content creators who cover MMOs, pixel art games, or cozy games
• Engage with Japanese gaming communities on platforms like Twitter/X, Niconico, YouTube, and 5ch/game forums
• Work with Japanese MMO guilds to bring organised groups into Soulbound
• Localise community announcements, patch notes, and event communications
• Run community events tailored to Japanese player culture
• Prepare weekly reports on Japanese community sentiment, growth metrics, content creator pipeline, and cultural insights
• Act as the cultural advisor to the wider team
• Coordinate with our Community Director on cross-community events and consistent messaging

Qualifications

• Native-level Japanese (reading, writing, speaking). Non-negotiable.
• Fluent English (professional working proficiency minimum).
• Deep personal experience with MMOs.
• Understanding of the Japanese gaming content creator landscape.
• Experience with Japanese online communities.
• Knowledge of Japanese guild culture in MMOs.
• Self-starter.

Bonus Points

• Previous community management experience at a game studio.
• Existing relationships with Japanese gaming content creators.
• Understanding of Japan's content creator agency landscape.
• Played FFXIV, PSO2, Dragon Quest X, or other JP-heavy MMOs extensively.
• Can create short-form video content in Japanese.
• Experience localising gaming content.