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ITIL Subject Matter Expert
@PEOPLECERT
[Hiring] ITIL Subject Matter Expert @PEOPLECERT
Feb 15, 2025 - PEOPLECERT is hiring a remote ITIL Subject Matter Expert. 💸 Salary: competitive remuneration package. 📍Location: Europe.
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.
Role Description
This role involves working as a Subject Matter Expert within the Product Development team to help develop content that supports the ITIL brand and portfolio.
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Content Creation & Product Alignment:
- Contribute to the creation, review, and maintenance of ITIL Official Books, Exams, Official Training Materials, and Digital Content.
- Ensure that content is kept up to date and relevant based on customer feedback, market insight, and product strategy.
- Ensure consistency, accuracy, and quality across all ITIL content types.
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Cross-Functional Collaboration:
- Partner with Product Management and Product Marketing to drive the global success of ITIL.
- Collaborate closely with Product Architects and Product Managers to ensure alignment with the overall product strategy and vision.
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Sharing Expertise:
- Act as an internal Subject Matter Expert to support the broader organization, including internal trainings and webinars.
- Conference participation and external presentation delivery may also be required.
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External SMEs:
- Collaborate with Product Architects and other internal teams to identify, onboard, and manage a comprehensive database of external Subject Matter Experts.
Qualifications
- 5+ years’ relevant experience working with ITIL in a training or consultancy role
- Be certified with as many ITIL certifications as possible
- Be certified with related certifications from the PeopleCert portfolio, and/or other providers (e.g., in Project, Programme and Portfolio Management, SCRUM, Agile, Change Management, Service Management, DevOps)
- Solid understanding of the ITIL ecosystem and competition landscape
- Experience in product development
- Experience in authoring, reviewing, and editing content
- Experience in collaborating with Subject Matter Experts
- Excellent collaboration and communication skills
- Excellent writing and project management skills
- Native or excellent command of the English language (C2 level certification is required, LanguageCert C2 LTE or C2 IESOL certificate would be a plus)
- Advanced computer literacy is required. ECDL Advanced level certification is desirable
Requirements
- Competitive remuneration package
- Work in an international, dynamic and fun atmosphere
- Two free vouchers for all certifications from PeopleCert's Portfolio per year for all employees
- Huge learning experience in using best practices and global environment
- Constant personal and professional development
- Relocation package
Company Description
PeopleCert is a global leader in the assessment and certification of professional skills, partnering with multi-national organizations and government bodies for the development & delivery of standardized exams.
- Delivering exams across 200 countries and in 25 languages
- Utilizing state-of-the-art assessment technology
- Core values: Quality, Innovation, Passion, Integrity
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| 📍 | Be aware of the location restriction for this remote position: Europe |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
Back to Remote jobs >
All others
All others
|
Salary
💸
competitive remuneration package
|
Remote
Location
Europe
|
|
Job Type
full-time
|
Posted
Feb 15, 2025
|
️
| 📍 | Be aware of the location restriction for this remote position: Europe |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
