[Hiring] IT Business Systems Analyst II @The Jackson Laboratory

Role Description

The IT Business Systems Analyst II role is to plan, design and launch efficient business, financial, and operations systems in support of core organizational functions and business processes for bio-sciences organization. The IT Business Systems Analyst II plays a critical role in supporting scientific research operations by analyzing complex data processing challenges and designing innovative, scalable solutions.

• Collaborates closely with scientific product owners, software engineers, and product managers to deliver end-to-end software capabilities that enhance biomedical research workflows and data integrity and supports Clinical Research Services.
• Gathers and analyzes data and documents business processes and requirements.
• Investigates application issues and generates and compiles reports based on findings, complete with probable causes and possible solutions to systems issues.
• Facilitates cross-functional collaboration within an Agile development environment.
• Translates scientific and operational requirements into actionable user stories.
• Ensures alignment between IT systems and research objectives.
• Leads initiatives to automate and streamline data collection, reporting, and analysis using modern cloud and integration tools.
• Applies deep technical expertise in SQL Server, Microsoft Dynamics 365, Power Automate, and Azure to develop and optimize systems that support Clinical Research Services.
• Participates in Agile ceremonies such as sprint planning, backlog grooming, and retrospectives.
• Evaluates and recommends commercially available software solutions, leads small to medium product research efforts, and documents findings.
• Communicates complex technical concepts to non-technical stakeholders and ensures transparency across teams.

Qualifications

• Master’s degree in Information Systems or directly related field and 1 year of business systems analysis experience delivering scalable solutions to complex application and system administration challenges supporting scientific research operations.
• Alternatively, a Bachelor’s degree in Information Systems or directly related field and 3 years of business systems analysis experience.
• Experience in optimizing SQL Server performance by tuning queries, developing stored procedures, and managing multi-million record datasets using SSMS and PL/SQL.
• Building custom solutions in Microsoft Dynamics 365 Finance & Operations using X++ and Visual Studio.
• Designing and implementing scalable ETL pipelines that integrate data from SQL Server, Excel, flat files, and Azure Blob Storage.
• Developing interactive dashboards in Power BI and Tableau using advanced DAX.
• Leading Agile product ownership by decomposing backlogs, planning sprints, and coordinating delivery through Azure DevOps and Jira.

Requirements

• Must have performed the following for 1 year:
• Optimizing SQL Server performance.
• Building custom solutions in Microsoft Dynamics 365 Finance & Operations.
• Designing and implementing scalable ETL pipelines.
• Developing interactive dashboards in Power BI and Tableau.
• Leading Agile product ownership.

Benefits

• Rate of pay: Between $98,446 and $108,857 per year.

Company Description

The Jackson Laboratory is an independent, nonprofit biomedical research institution with a National Cancer Institute-designated Cancer Center and nearly 3,000 employees in locations across the United States (Maine, Connecticut, California, New York, Florida), Japan and China. Its mission is to discover precise genomic solutions for disease and empower the global biomedical community in the shared quest to improve human health.

Founded in 1929, JAX applies over nine decades of expertise in genetics to increase understanding of human disease, advancing treatments and cures for cancer, neurological and immune disorders, diabetes, aging and heart disease.