[Hiring] IT Asset Management Analyst @GlobexPeople

Role Description

We are looking for experience for IT Asset Management Analyst (ITAM Analyst) to support our US team.

• Location: Remote/Philippine & Indian Candidates
• Employment Type: Full-time/Independent contractor
• Duration: Long term
• Shift: US Day shift

Responsibilities:

• IT Asset Lifecycle Management
  • Maintain accurate records of IT hardware assets within the asset management repository.
  • Manage asset lifecycle processes including procurement, deployment, movement, maintenance, and retirement.
  • Resolve discrepancies in IT hardware asset records and ensure data integrity within asset management systems.
  • Support bulk asset data uploads and updates while ensuring data quality and compliance with asset standards.
• Asset Data Governance & Compliance
  • Ensure adherence to IT Asset Management policies, processes, and procedures across supported customers.
  • Validate asset data updates resulting from IMACD activities (Install, Move, Add, Change, Dispose).
  • Monitor compliance with asset tracking and reporting requirements.
  • Assist in maintaining audit-ready asset records.
• Operational Support & Process Improvement
  • Ensure asset management tools and systems are functioning effectively.
  • Maintain and update documentation related to asset management processes.
  • Identify gaps between operational delivery capabilities and contractual or service requirements.
  • Escalate and help resolve operational issues affecting asset management service delivery.
• Performance Monitoring & Reporting
  • Track service performance against SLAs and ensure key metrics remain within target.
  • Monitor asset management activities and support the leveraged support team when required.
  • Assist in generating reports and metrics related to asset management operations.
• Collaboration & Stakeholder Management

Qualifications

• 3–6 years of professional experience, preferably in IT operations, asset management, IT support, or related roles.
• Foundational knowledge or exposure to IT Asset Management (ITAM) practices and lifecycle management.
• Experience working with asset management tools or IT service management platforms (e.g., ServiceNow, Remedy, etc.) is a plus.
• Strong attention to detail and ability to manage large datasets with accuracy.
• Basic analytical and problem-solving skills.
• Strong communication and coordination skills for cross-team collaboration.
• Demonstrated willingness to learn and grow within the IT Asset Management domain.
• Continuous learner who stays updated with industry trends and emerging technologies.

Company Description

If you are interested send your CV’s to [email protected]