[Hiring] IP Billing Support Coordinator @Venable LLP

Role Description

You’re looking for a change, and so are we. At Venable, we know that every new hire brings valuable experience, new perspectives, and a chance to raise the bar on our approach to how we work. That’s why we’re looking for an IP Billing Support Coordinator who will be responsible for providing comprehensive administrative client billing support to the firm's clients. This position has flexibility to work remotely 100% of the time.

• Managing billing process to include time capture, data review and correction, final submission to meet all Firm-required deadlines, maintenance of billing records, and research of disputes and discrepancies.
• Processing bills in accordance with established client and Firm guidelines, including consistency of styles for individual billing partners.
• Reviewing draft bills to ensure completeness and accuracy of all information submitted, including client-specific work codes and rate structures.
• Verifying accuracy of billing rates, prior to preparing client bill; performing tasks related to requests for transfer of fees and/or client charges.
• Identifying billing issues and/or problems and working with billing attorneys to resolve.
• Coordinating with billing attorneys on all monthly pre-bills and necessary revisions.
• Assisting with client communications related to billing, cash receipts, collections and ad-hoc reporting; analyzing client invoices and providing forecasts for planned work; processing changes and refunds as needed.
• Coordinating with clients to set up e-billing matters including rates and submission processes.
• Collaborating with outside vendors to ensure invoices are received, processed and included on the client invoice.
• Working with billing attorneys and coordinating collection efforts with clients.

Qualifications

• A minimum of two years prior relevant work experience within a law firm or professional services environment, required; legal accounting and/or billing experience strongly preferred.
• Computer aptitude; experience using current Windows Operating System, Microsoft Office applications (including Excel and Outlook) and an enterprise accounting system, such as Elite or Aderant.
• Proficiency in the use of document management systems.
• Ability to efficiently proof and edit (using edit marks) non-routine correspondence, reports and tables for typographical errors and sentence structure.
• Ability to perform basic mathematical and percentage calculations.
• Thorough understanding of accounts receivable and collection policies, procedures and controls.
• Strong focus on client service and responsiveness; strong time management skills.
• Ability to exercise discretion and independent judgment in the performance of responsibilities and the aptitude for effective and creative problem solving.
• Strong communications skills; ability to interact with individuals at all levels of the organization.
• Excellent organizational skills; a meticulous level of attention to detail.
• Ability to work for more than one person and prioritize assignments.
• Flexibility to work overtime, when needed.

Requirements

• Work is mainly sedentary.
• Flexibility to work overtime, when needed.

Benefits

• Medical, dental, vision, disability, life insurance.
• Flexible spending and healthcare savings accounts.
• 401(k) with firm profit share.
• Paid time off and firm paid holidays.
• Wellness and personal advocacy programs.
• Family planning resources and leave programs.
• Tuition reimbursement.
• New employees are provided a detailed orientation to the firm’s benefit offerings upon hire.