[Hiring] Interpreter – Mandarin & English @FlowDesk CX

Role Description

Are you fluent in both Mandarin and English and looking for an exciting remote career opportunity? We are seeking Remote OPI/VRI Interpreters (Over-the-Phone / Video Remote Interpreting) to provide real-time, on-demand language interpretation services. In this role, you will bridge communication gaps between English and Mandarin speakers in various settings, including customer service, healthcare, business, and essential service environments. This is a 100% work-from-home, entry-level position with comprehensive paid training and clear opportunities for long-term career growth.

• Real-Time Interpretation: Facilitate clear, accurate, and impartial consecutive interpretation between Mandarin and English speakers via phone (OPI) or video (VRI).
• Tone & Accuracy: Maintain the original tone, context, and meaning of the speaker without summarizing, omitting, or adding information.
• Professionalism: Uphold professional standards, confidentiality (HIPAA/data privacy), and strict ethical guidelines at all times.
• Customer Care: Demonstrate active listening, empathy, and cultural sensitivity during all customer and client interactions.

Qualifications

• Native or bilingual proficiency in Mandarin paired with advanced English (C1 level minimum).
• No prior interpretation experience required — this is an entry-level position open to candidates with strong language skills!
• Immediate availability to start onboarding.
• Ability to work rotational shifts aligned with PST or EST business hours on a 5 days on / 2 days off schedule.

Requirements

• High-speed, stable, wired (Ethernet) internet connection.
• A reliable personal computer/laptop capable of running remote communication systems.
• A dedicated USB-wired headset with noise-canceling capabilities (mandatory).

Benefits

• 100% Remote: Enjoy the flexibility of working entirely from home.
• Paid Training: Complete a structured 3-week fully paid training program designed to equip you with professional medical, legal, and operational vocabulary.
• Career Growth: Ongoing professional development, performance assessments, and clear internal advancement pathways within a global organization.