[Hiring] Internship IT Communication and Community management @ING Bank Personeel BV

Role Description

This role involves supporting the activation and growth of user adoption of the digital workplace at ING.

• Provide continuous support and inspiration on the online community
• Be creative in trying out new ways to help activate and involve employees and ambassadors
• Create communication towards employees and ambassadors about new initiatives, updates, and learning opportunities
• Maintain and activate the online ambassador community by sharing knowledge and tips
• Help organize the monthly global ambassador update and knowledge sessions
• Possibly organize a local or global online event
• Create weekly news items for the SharePoint HUB site in various formats: text, video, or images
• Help develop user-friendly emails, instructions, videos, and knowledge articles for new tools and services
• Stimulate colleagues to engage with the community on Viva Engage
• Consistently deliver accessible, visually appealing work in line with brand guidelines
• Contribute ideas for using modern communication channels to improve end-user engagement
• Monitor and support the ambassador community, assisting with questions and collecting answers for members
• Develop initiatives to keep ambassadors involved and enthusiastic
• Perform ongoing weekly tasks for the ambassador programme, such as onboarding new ambassadors
• Help with the organization of an online or offline event for ambassadors and colleagues
• Promote the ambassador programme to encourage growth in different ING countries

Qualifications

• You are an HBO, bachelor or master student in journalism, communications, languages, marketing, or a related field of study
• You live and study in the Netherlands
• You can work in the ING office in Amsterdam at least 2 days per week
• You love to create crisp and inspirational messages that reflect the ING brand guidelines
• You know how to write attractive and understandable content about complicated (technical) topics
• You enjoy managing online communities
• You have an affinity with IT and the latest (cross-media) technologies
• You have knowledge and experience with M365, and one or more of the following tools: Figma, Photoshop, After Effects, InDesign, Illustrator
• You are independent, ambitious, and result driven
• You are pragmatic, proactive, and enjoy coming up with new ideas
• You work in an accurate and structured manner
• You are an enthusiastic team player
• You are fluent in English
• Fluency in Dutch is not required, but it is considered an advantage

Benefits

• 32 hours/week internship for five to six months
• Part of a small enthusiastic and dedicated team
• A dynamic, international environment where you can learn at a fast pace
• A great chance to develop yourself as an online community manager
• Internship allowance
• Your own work laptop
• Hybrid working to blend home working for focus and office working for collaboration
• Personal growth and challenging work with endless possibilities
• An informal working environment with innovative colleagues

How to apply

Want to apply directly? Please upload your CV and motivation letter by clicking the ‘Apply’ button. Applications without a motivation letter will not be considered.

About our internships

Every year, more than 350 students join our internship program. While there are no guarantees about your future, many of our former interns move into a permanent role or onto our International Talent Programme (traineeship).