[Hiring] International Surveyor-RN @Joint Commission

Role Description

This role involves conducting surveys of international health care organizations to assess compliance with applicable standards and functionality of care delivery systems.

• Engages health care organization staff in interactive dialogues on standards-based issues.
• Prepares exit reports linking measurable deficiencies with potential systems vulnerabilities.
• Communicates findings to health care organization leadership in a constructive manner.
• Participates in Joint Commission International activities as assigned.

Responsibilities

• Conducts thorough evaluations of international programs for accreditation/certification.
• Reviews and evaluates pre-survey information and conducts pre-survey activities.
• Selects patient records based on client application evaluations.
• Conducts analysis of care delivery systems and evaluates patient care environments.
• Interviews staff and patients to assess compliance with standards.
• Analyzes documents to assess compliance with Joint Commission International standards.
• Participates in and/or conducts all required on-site activities.
• Documents observations accurately using survey technology.
• Provides documentation to guide health care organization improvement activities.
• Reports survey findings in a complete and timely manner.
• Prepares exit reports and interprets standards for organization personnel.
• Consults with organization leaders on high-profile health care issues.
• Maintains current knowledge of Joint Commission International standards and policies.
• Participates in staff development activities and may perform other duties as assigned.

Qualifications

• Nurses must have graduated from an approved school of nursing and have a Master's degree in an appropriate discipline.
• Administrators must have a Master's degree in a health-related field.
• Medical Technologists must have a Master's degree in a related discipline.
• Other health care practitioners must have an advanced degree (Master's or Doctor's) in their related field.
• Current professional licensure in related disciplines is required at time of hire.
• Physicians must be Board Eligible or Board Certified at time of hire.
• Must hold a CPHQ certification at time of hire or attain within one year of hire.
• Five years of recent experience, including 3 years of direct clinical experience and 2 years of senior management experience.
• Contemporary knowledge of health care operations and clinical practice.
• Knowledge of Joint Commission International standards and involvement in surveys.

Requirements

• Ability to research, collect, organize, interpret, and communicate large volumes of information.
• Ability to analyze and synthesize observations to identify survey findings.
• Multi-cultural awareness and sensitivity.
• Independent decision-making skills to manage the survey process.
• Ability to elicit information through sensitive questioning and active listening.
• Dependability and professionalism in teamwork.
• Effective time management and organizational skills.
• Fluent in speaking and writing in English; fluency in another language is preferred.
• Must be able to lift 25 pounds and work in various physical settings.
• Must be physically capable of extensive travel 100% of work time.

Benefits

The Joint Commission offers a comprehensive benefits package. For a complete overview, please visit our Joint Commission Career Page.

Availability

• Must be able to travel to all countries where JCI accredits.
• Participation in corporate orientation and education upon hire.
• Completion of surveys with a preceptor to facilitate understanding of standards.
• Ongoing participation in continuing education activities.
• Must be able to meet availability requirements based on employment status.
• Obtain and maintain a current passport; a second passport may be advisable for frequent travelers.
• Weekend travel will be required.