[Hiring] International Relocation Consultant @Anywhere

Role Description

As a RMC, you will be representing Client Global People Ops (HR) team, you are expected to play a consultative role to Client HRBPs and Hiring Managers in the assignment/relocation space and review the client’s international assignment and relocation programs and services to be provided to employees.

• Provide support to the respective client Relocation and Global Mobility teams to provide high quality management and partnership of their respective programs.
• Demonstrate knowledge of client specific assignment and relocation policies/programs.
• Handle relocation, assignments & tax related questions and escalations from client employees, HRBPs, recruiters and other internal stakeholders.

Assignment Management

• Consulting on the appropriate assignment type, program and specific program provisions to meet the needs of the employees and business while remaining compliant from a tax and immigration standpoint.
• Coordinating Tax and Immigration assessments.
• Consulting with Hiring Managers/HRBPs on assignment benefits and processes, as well as finding ways to maintain costs.
• Prepare cost estimates of the proposed assignment based on the program provisions.
• Initiate relevant assignment services with other Client appointed vendors (Tax service provider, immigration vendor, Cartus, etc.) and partner with the vendors to ensure a seamless mobility experience.
• Maintaining and updating Client assignment database.
• Assessing business trips requests.
• Assessing and processing short term assignment requests.

Permanent Relocation Management

• Being the first point of contact for all relocation-related queries and escalations that are raised via Client internal ticket system and resolving in a timely manner.
• Auditing and ensuring accuracy of relocation package types for eligible candidates.
• Preparing exception requests to be reviewed by the client contacts.
• Updating Client database to facilitate timely payments of relocation bonuses to relocating employees.
• Auditing and submitting monthly Benefits-In-Kind report before payroll cut-off to ensure relocating employees receive the correct tax-gross ups.
• Taking care of other ad-hoc requests/projects/reports by the client contacts.

Qualifications

• Ability to understand client specific assignment and relocation policies/programs.
• Knowledge of Cartus products and services highly desirable.
• Understanding of world affairs, geography and economic issues.
• Knowledge of foreign assignment matters (relocation, tax, immigration, compensation and benefits).
• Worked for a Global Organization and able to communicate clearly with global community.
• Strong Analytical Skills.
• Organized and attention to detail.
• Client/Customer Focus.
• Excellent Communication Skills.
• Deadline Oriented Flexibility.
• Prioritizing/Planning/Organizing Skills.
• Excellent customer service skills and telephone answering etiquette.
• Team player with positive working attitude.
• Culture sensitive and able to work with all levels of staff across Cartus regional offices.
• Able to work independently.
• Proficient in Microsoft Office – Word, Excel, PowerPoint.

Requirements

• Bachelor’s degree or equivalent.
• Min. 3-5 years int'l compensation/expat. assignment administration.
• Excellent communication and relationship management skills.
• Demonstrated influencing skills and ability to manage in complex matrixed environment.
• Personal/professional expatriate experience desirable.

Benefits

• Competitive salary and performance-based bonuses.
• Comprehensive health and wellness benefits.
• Opportunities for professional development and career advancement.
• Flexible working arrangements.