[Hiring] Internal Consultant @Ochsner Health

Role Description

Exceptional care starts with exceptional people. For us, this is more than a job– it’s a calling. It’s waking up each day, looking for ways to make a difference with a compassionate, inclusive and talented team. Ochsner empowers you to discover your passion, reach your potential, and Pursue Your Purpose. Exceptional care starts with exceptional people and teams. Together we are leading the way.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at the company's discretion.

Qualifications

• Required: High School diploma or equivalent
• Preferred: Bachelor's degree in a related field or an advanced degree in Finance, Accounting, Business/Health Administration

Requirements

• Required: 10 years related professional experience OR 5 years related professional experience with a Bachelor's degree
• Preferred Experience:
  • Revenue Integrity, chargemaster, charge capture, audit, coding, reimbursement, or revenue cycle operations experience.
  • Epic charging workflow, Charge Router, workqueue, or operational troubleshooting experience.
  • Experience conducting audits, investigations, trend analysis, and root cause analysis.
  • Strong analytical and critical-thinking skills.
  • Advanced Excel and data analysis skills preferred.
  • Experience identifying opportunities and implementing sustainable process improvements.
  • Ability to work independently while managing multiple priorities.
  • Experience partnering with operational, financial, revenue cycle, and clinical stakeholders.
  • Strong communication skills with the ability to present findings, recommendations, and solutions.

Certifications

• Preferred: Related professional certification (e.g. CIA, CPA, CISA, CPC; CCS, etc.)

Knowledge Skills and Abilities (KSAs)

• Must have computer skills and dexterity required for data entry and retrieval of patient information.
• Must be proficient with Windows-style applications and keyboard.
• Effective verbal and written communication skills and the ability to present information clearly and professionally to varying levels of individuals throughout the patient care process.
• Strong interpersonal skills
• Strong leadership skills
• Organizational skills
• Time management skills
• Project management skills

Job Duties

• Facilitates processes/operations required for new services/location, service location changes, and new technology/equipment to ensure accurate and complete set-up and implementation.
• Participates in research, training, and education that supports the project.
• Escalates issues that may not put the project at risk; recommends solutions.
• Ensures data integrity and quality control.
• Ensures projects remain within budget.
• Other related duties as required.

Physical and Environmental Demands

• Sedentary Work - Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects.
• Must be able to travel throughout and between facilities.
• Must be able to sit for prolonged periods of time.
• Must be able to work a flexible schedule (e.g. 24/7, weekend, holiday, on call availability).
• Normal routine involves no exposure to blood, body fluid or tissue and as part of their employment, incumbents are not called upon to perform or assist in emergency care or first aid.
• There is no occupational risk for exposure to communicable diseases.