[Hiring] Interface Analyst @Healthcare Systems and Technologies

Role Description

As part of the interoperability department, works to establish interfaces for surgery center clients and their business partners. Interfaces are critical to client success with the HST platform and are implemented alongside a core HST product or post-implementation of our core products. Must be able to follow project plans and gain an understanding of business and information technology. Quality Assurance testing and application function verification may also be necessary when appropriate.

• Install and maintain interfaces for surgery center clients and their business partners.
• Proactively coordinate with internal teams, client IT teams, and HST vendors to obtain configuration information, coordinate and test interface installs.
• Identify areas of improvement to streamline interface implementations.
• Routinely manage and troubleshoot issues with live interfaces and escalate issues to the development team as needed.
• Document interface install processes and process changes.
• Support QA efforts for interface products in conjunction with the product and development teams.

Qualifications

• 2-3 years’ work experience in information technology, computer systems, computer science or related field.
• Working knowledge of interface/integration technology concepts (e.g., HL7, APIs, databases, client-server, querying software, and communications protocols).
• Some experience with SQL preferred.
• Experience with Mirth and/or other healthcare data engines a plus.
• Strong communication, problem-solving, and time management skills.
• Organizing and managing workloads and backlogs in a fast-paced environment.
• Excellent customer service skills.
• Strong analytical and decision-making skills.
• Able to work independently and as part of a tightly integrated team.
• Ability to generate clear documentation with attention to detail.

Requirements

• Bachelor’s degree preferred with three or more years diversified technical support experience in a corporate environment.
• Associates or Technical School degree with five or more years diversified technical support experience in a corporate environment.

Benefits

• Remote work environment.
• Health benefits paid for employees.
• Flexible Paid Time Off Policy.
• 11 company holidays per year.
• Paid parental leave.
• 401K with matching contributions.
• Learning and development allowance.
• A diverse, inclusive, and fun team!