[Hiring] Integration Analyst @TCP Software

Role Description

As an Integration Analyst, you will:

• Conduct discovery sessions with clients and partners to gather technical and business requirements
• Define functional and non-functional requirements for data integrations with 3rd party enterprise platforms
• Create detailed data mapping specifications and integration workflows for technical design documents
• Create customer-facing overviews, implementation guides, and best practice documentation
• Proactively identify potential integration challenges and define mitigation strategies
• Provide support to implementation team as needed for clarification, escalated triaging, and scoping enhancements
• Document lessons learned and contribute to continuous improvement of integration methodologies
• Participate in pre-sales activities to support technical evaluation and scoping
• Contribute to product roadmap discussions based on customer feedback and market trends

Qualifications

• 5 or more years experience implementing or supporting enterprise software systems such as ERP, HCM/HRIS, Payroll, or financial management platforms
• Deep knowledge of at least one major enterprise software vendor or category of business systems
• Understanding of integration patterns and methodologies (APIs, file-based transfers, middleware platforms)
• Familiarity with data formats such as XML, JSON, CSV, and integration protocols (REST, SOAP, SFTP)
• Familiarity with iPaaS platforms (Workato, Boomi, MuleSoft, Informatica, Zapier)
• Excellent analytical and problem-solving abilities
• Ability to translate complex technical concepts for non-technical audiences
• Strong written and verbal communication skills
• Detail-oriented with strong organizational skills
• Customer-focused mindset with a consultative approach
• Ability to manage multiple projects and priorities simultaneously
• Experience with Agile/Scrum methodologies
• Project management or business analysis certifications
• Bachelors degree in Computer Science, Information Systems, Business Administration, or four additional years' experience in lieu of degree

Requirements

• Prolonged periods sitting at a desk and working on a computer
• Must be able to lift up to 15 pounds at times

Benefits

• Competitive salary
• 20 Days of PTO (Paid Time Off) and 13 days of companywide holidays
• 8 hours to volunteer and impact the community
• Comprehensive benefits (Health/Dental/Vision/401K)
• Employee Choice Pre-Tax Benefit