[Hiring] Insurance Follow-up Representative @Aspirion

Role Description

This position is an indefinite contract role with no predetermined end date and is expected to continue based on ongoing business needs.

In this position, you will perform a variety of tasks to support the Appeals Specialists in their efforts to pursue proper reimbursement on behalf of hospitals. Insurance Follow-Up Specialists are responsible for:

• Contacting insurance carriers to follow up on accounts
• Providing accurate and thorough feedback
• Properly notating internal and external systems

What you will do:

• Contact insurance companies for status of claim and appeal submissions, moving accounts through the insurance carriers’ claim processing system
• Check client systems and payer portals for status when feasible
• Assist with special client projects

Qualifications

• High School Diploma or GED required; bachelor's degree preferred
• Strong healthcare industry knowledge
• Ability to troubleshoot and remedy claim submission errors
• Demonstrated attention to detail
• Excellent written and verbal communication skills
• Team-Oriented and Flexible
• Creative Problem-solving skills
• 1-3 insurance follow-up experience preferred
• Previous work from home experience preferred

Requirements

• Demonstrate integrity and ethics in day-to-day tasks and decision making
• Operate effectively in the environment and the work group
• Maintain a focus on self-development and seek continuous feedback and learning opportunities
• Support Compliance Program by adhering to policies and procedures pertaining to HIPAA, GLBA, FCRA, and other laws applicable to business practices
• Become familiar with Code of Ethics, attend training as required, and notify management when there is a compliance concern or incident
• HIPAA-compliant handling of patient information and demonstrable awareness of confidentiality obligations
• US remote-based colleagues are not permitted to work from a location outside of the United States, at any time, without prior, written approval

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Disclaimer

The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. This position may be required to perform other duties. If such work becomes a permanent and regular part of the job, a new description will be prepared.

Aspirion is an Equal Opportunity Employer and does not discriminate on the basis of age, color, disability, ethnicity, marital or family status, national origin, race, religion, sex, sexual orientation, gender identity, military veteran status, or any other characteristic protected by law.