[Hiring] Informatics Pharmacist @Emerus

Role Description

We are seeking a highly motivated and detail-oriented Clinical Informatics Analyst to join our healthcare informatics team. This role plays a crucial part in leveraging data and technology to improve clinical outcomes, operational efficiency, and patient care quality within our healthcare organization. The Clinical Informatics Analyst position specializes in design development, testing, implementation support, training, and quality assurance of Clinical Information Systems (CIS) throughout the enterprise.

Essential Job Functions

• Provides technical expertise in implementing and utilizing CIS technologies to support Emerus clinical workflows throughout the enterprise and joint ventures.
• Assist in ongoing collaboration efforts with operational, financial, clinical, and technical stakeholders to ensure optimal support of the CIS is achieved and maintained.
• Provides CIS education program development, implementation, and support.
• Provides clinical expertise into the design and validation of reporting tools.
• Provides planning, design, development and testing of supported clinical systems.
• Supports and maintains CIS training environments.
• Assists CIS testing of the EMR.
• Works with the Joint Venture partner on EMR build, structure, testing, and training in accordance to Emerus policy and structure.
• Supports the process analysis for optimizing clinical workflows, as necessary.
• Investigates and develops clinical decision support (CDS) tools, within all the CIS, assisting the providers and clinicians, in the care of their patients.
• Troubleshoot technical issues related to clinical informatics systems and implement solutions in a timely manner.
• Acts as a bridge between our field operations staff and our information Technology Teams.
• Remains current on all CMS requirement and regulations.
• Assists with clinical data mining, analysis, and interpretation.
• Assists in maintaining Change Management Structure with all CIS used in clinical operations.
• Provides facility go-live support, independently, and serve as point of contact for ongoing production maintenance/support and troubleshooting.
• Provides customer support at a level consistent with Emerus’ standard of excellence.
• Responsible for helping develop and maintain a detailed workflow-based curriculum for designated EHRs.
• Supports and maintains an active super user program and facilitates end training via a blended learning program.
• Develops, facilitates, and supports proficiency measures for CIS training curriculums.
• Supports EU EMR training program that allows for optimal knowledge transfer for Go-live.
• Maintains the Emerus Learning Management System (LMS) and enrolls new end users.
• Develops, and delivers classroom and virtual style, as well as module-based training on assigned applications and projects.
• Facilitates clinical system orientation training programs for physicians, clinical staff, and operational staff independently.
• Develops and maintains E-Learning content and publishes to LMS platforms.
• Serves as a resource to super users and other team.
• Reviews Joint Venture EMR Change Notices and attends Joint Venture CIS meetings to determine educational needs for end users.
• Serves as an EMR Knowledge expert.

Other Job Functions

• Provides support to the Manager of Clinical Informatics and the Chief Medical Information Officer.
• Maintains confidentiality regarding information being processed, stored, or accessed by the CIS.
• Provide routine status reports of activities.
• Prepares CIS materials and provides demonstrations to leadership, as required.
• Serves as a resource to leadership.
• Attend staff meetings or other company-sponsored or mandated meetings as required.
• Overnight travel up to 20%.
• Perform additional duties as assigned.
• Maintains Teams, SharePoint, and Project tracking site.
• Works with and/or coordinates internal team meetings.

Qualifications

• Clinical background or licensure (RN, LPN) preferred.
• Minimum 3-years Cerner (FirstNet/PowerChart) or Epic (ASAP/ClinDoc) including direct support of provider and clinical staff end users.
• Minimum 3 years of experience with Clinical Informatics, instructional design and/or analytics.
• Experience with e-learning platforms such as Adobe Captivate, Articulate Storyline 2 or Camtasia preferred.
• Ability to compile, code and categorize, and verify information/data.
• Project management experience, particularly in healthcare IT implementations.
• Working knowledge of Emergency Department and Inpatient Department operations.
• Strong collaboration and teamwork skills.
• Knowledge of healthcare regulations and standards (e.g., HIPAA, Meaningful Use).
• Experience with adult education, instructional design and curriculum delivery, required.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively across multidisciplinary teams.
• Proficient with Microsoft Office (Visio, Excel, Word, and PowerPoint).
• Demonstrates highly developed communication skills, including listening, inquiry and delivering clear messages both verbally and in writing.
• Ability to present in front of professional groups and leadership.
• Strong organizational, coordination, and follow up skills.
• Strong analytical and problem-solving skills.
• Ability to adhere to time schedules to meet project deadlines.