[Hiring] Incedo Configuration Analyst @Healthaxis
Mar 26, 2025 - Healthaxis is hiring a remote Incedo Configuration Analyst. 💸 Salary: unspecified. 📍Location: USA.
Role Description
We are seeking an experienced Incedo Configuration Analyst to join our team for a 6-month temporary position. The ideal candidate will possess a strong understanding of Utilization Management (UM) and medical management processes within the healthcare payer environment. Candidates with LPN/RN backgrounds and those experienced in claims processing are strongly preferred.
As an Incedo Configuration Analyst, you will be responsible for configuring, supporting, and maintaining the Incedo Utilization Management platform or similar tools such as InfoMC. This position requires intermediate to advanced technical skills, combined with a comprehensive understanding of the healthcare industry and utilization management workflows.
This is a client facing role. You will be accountable to manage deliverables according to the project schedule.
Principal Responsibilities and Duties
- Meet regularly with clients or vendors and perform analysis based on the determined issues or concerns.
- Gather requirements if changes are needed and work with the development team to ensure item build is per client’s needs.
- Work with clients, vendors, outsourced companies, and other external personnel to resolve issues affecting systems and operations.
- Configure, implement, and maintain Incedo or similar UM platforms (e.g., InfoMC) in alignment with business requirements and operational needs.
- Collaborate with cross-functional teams to ensure smooth system integration and functionality.
- Support and troubleshoot platform issues, ensuring timely resolution and minimal system downtime.
- Analyze data and provide insights to optimize utilization management workflows and claims processing.
- Provide training and support to end users on the effective use of the platform.
- Participate in testing and quality assurance processes for new configurations and updates.
- Ensure compliance with regulatory and payer-specific requirements.
- Collect, analyze, and document business and technical requirements for cross-functional projects from both clients and vendors.
- Develop testing plans and perform UAT testing prior to client releases to ensure acceptability of deployed items.
- Run analysis on client, vendor, and departmental data and performance. Examine, formulate corrective options, and recommend actions for peak performance.
- Configure, test, and document system solutions, as needed, for clients and vendors.
- Work with client/integrated vendor or internal departments to ensure release items are fully understood and have thorough release notes.
- May assist with onboarding process of all new clients and integrated vendors.
- Assist, as necessary, with the integration process of all new business partnerships.
- Review and analyze processes and procedures to identify needs and provide recommendations with high emphasis on continuous improvement.
- Daily monitor and troubleshoot systems, working cooperatively with others to achieve long-term resolution of errors.
- Lead and coordinate team in cross-functional projects and achieve timely and accurate deliverables.
- Work with other team members to provide guidance, training, and technical direction.
- Sustain business relationships that foster open communication and are built on integrity and mutual respect.
- Build and develop business relationships at multiple levels within the organization and outside with our clients and other partners.
Qualifications
- Utilization Management or Medical Management knowledge is required.
- Strong understanding of claims processing within a healthcare payer environment.
- Experience with Incedo, InfoMC, or similar utilization management platforms is required.
- LPN/RN background is preferred.
- Intermediate to advanced technical skills, with the ability to configure and troubleshoot platform issues.
- Ability to work independently and within a team to meet deadlines and deliver results.
- Strong problem-solving skills and attention to detail.
- Excellent communication skills, both written and verbal.
Preferred Qualifications
- Experience working in a healthcare payer environment.
- Familiarity with HIPAA regulations and other healthcare-related compliance standards.
- Prior experience in clinical data analysis or reporting.
Requirements
This is a temporary position with a duration of 6 months, with the possibility of extension based on business needs. If you are passionate about healthcare technology and utilization management, and have the technical skills and healthcare background we are seeking, we encourage you to apply.
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| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
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Salary
💸
unspecified
|
Remote
Location
USA
|
|
Job Type
contract
|
Posted
Mar 26, 2025
|
| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
