[Hiring] Implementation Specialist II @Wausau Financial Systems Inc

Role Description

The Implementation Specialist II is responsible for the successful implementation of Deluxe-proposed solutions and configurations on projects as assigned while meeting the client billability levels and billing rates as established for this position.

• Prepare implementation status reports for project managers, clients, and internal management as required.
• Implement up to five small projects (every 100 hours or less) simultaneously as well as upgrades up to 1000 hours.
• Assist on larger, more complex projects that require more than one resource.
• Delivery Services in the area of expertise and product knowledge.
• Work with the project team to prepare customer or internal system by customizing base software application and entering customer-specific data according to the CRD and other project documentation.
• Test systems prior to delivery and during implementation at the client site or internally to ensure a quality product.
• Document defects and resolution approach.
• Work collaboratively with other team members to resolve issues.
• Document, communicate status, and help escalate issues internally.

Qualifications

• Bachelors in Information Technology, Mathematics, Computer Science, Business or Engineering and 2 years experience or HS/GED and 6 years experience.
• Experience with Microsoft Office suite and windows-based operating systems/networks.
• Experience implementing or supporting software solutions.

Requirements

• Must be 18 years of age or older.

Benefits

• Healthcare (Medical, Dental, Vision)
• Paid Time Off, Volunteer Time Off, and Holidays
• Employer-Matched Retirement Plan
• Employee Stock Purchase Plan
• Short-Term and Long-Term Disability
• Infertility Treatment, Adoption and Surrogacy Assistance
• Tuition Reimbursement

Compensation

The compensation range for this position is $70,000.00 - $80,000.00 annually. This position will be eligible for commission or an annual performance incentive plan. The base pay actually offered will vary depending on job-related knowledge, skills, location, experience and take into account internal equity.