[Hiring] Implementation Engineer @GP Strategies

Role Description

We are seeking an experienced Implementation Engineer to lead the successful deployment of AIQ Ops across GP Strategies and customer environments. As the technical bridge between Product Engineering, Managed Learning Services, Customer Success, and client technology teams, you will be responsible for:

• Configuring integrations
• Onboarding new customers
• Troubleshooting technical issues
• Ensuring customers achieve maximum value from the platform

This is a highly collaborative and customer-facing role ideally suited to someone who enjoys solving complex technical challenges while delivering measurable business outcomes.

Qualifications

• Experience implementing SaaS solutions within enterprise environments
• Experience integrating cloud applications using REST APIs
• Strong understanding of authentication technologies including SSO, OAuth, and SAML
• Experience working with Microsoft Azure and Microsoft Entra ID
• Strong troubleshooting, analytical, and problem-solving skills
• Customer-facing implementation, consulting, or technical delivery experience
• Experience working within Agile product and development environments
• Excellent stakeholder management and communication skills
• Strong written and verbal communication abilities

Requirements

• Experience implementing Learning Management Systems (LMS)
• Experience within Learning & Development technology environments
• Microsoft Power Platform knowledge
• SQL and reporting experience
• Workflow automation experience
• Exposure to DevOps and CI/CD practices
• AI platform implementation experience
• Experience supporting enterprise software deployments

Benefits

At GP Strategies, growth is more than a business objective—it's our purpose. As an Implementation Engineer, you'll play a key role in deploying AI-powered solutions that transform learning and workforce services for global organizations.

This role offers significant opportunities to:

• Expand your technical expertise
• Strengthen customer engagement skills
• Advance your career within a leading learning and talent transformation organization