[Hiring] Implementation Engineer @Clutch
Implementation Engineer @Clutch
All Others
Salary unspecified
Remote Location
Employment Type contract
Posted 1wk ago

[Hiring] Implementation Engineer @Clutch

1wk ago - Clutch is hiring a remote Implementation Engineer. πŸ’Έ Salary: unspecified πŸ“Location: Brazil

Role Description

As an Implementation Engineer, you will be responsible for setting clients up for long-term success on Clutch products by managing the technical implementation for our Customers. This role is a good fit for people with strong communication skills and a technical background who are experts at consultative solutioning and empathizing with both internal and external stakeholders.

  • Lead and architect technical vision for large enterprise customers' implementation, testing, and reporting.
  • Work with and directly support our customers to craft the best possible experiences for users in Clutch, over three to six-month implementations.
  • Implement and troubleshoot Clutch solutions in a wide array of configurations and Client environments.
  • Be an expert on Clutch’s platform capabilities and app design patterns.
  • Work closely with cross-functional teams to improve and evolve products based on Client requirements and feedback.
  • Manage the day-to-day operational and tactical aspects of multiple Implementation projects.
  • Effectively communicate plans, progress, and status to both internal and Customer stakeholders.
  • Collaborate with Customer Success, Support, Product, and Engineering teams within Clutch.
  • Improve internal processes, tooling, and documentation to help Clutch scale effectively.

Qualifications

  • 5+ years of professional experience, ideally in a startup environment.
  • 2+ years of professional experience integrating with web APIs and modern web frameworks (React, Node.js, etc.) is a plus.
  • Knowledge of Python, JSON, GitHub, terminal, and experience with JavaScript & TypeScript is nice to have.
  • Ability to read, write, and understand code in multiple programming languages.
  • Familiarity and comfort utilizing multiple AI tools (Cursor, OpenAI products like Codex, etc.).
  • Excellent communication skills, both written and verbal.
  • Ability to identify and clearly communicate pragmatic solutions to complex integration problems.
  • Proven ability to quickly learn new technologies and understand complex systems (APIs, databases, SDKs, etc.).
  • Self-starter with the ability to assess, troubleshoot, and work autonomously.
  • Superior time management skills to manage multiple external customers simultaneously.
  • A passion for working with people and excellent communication skills.

Requirements

  • Complete onboarding and begin your first implementation with support from a team of tenured Implementation Engineers within 3 months.
  • Become familiar with our project plans and implementation processes.
  • Kickoff your first client project independently.
  • Lead your projects with confidence and begin taking your first clients live within 6 months.
  • Be fully independent in your role and working on areas to gather deep knowledge to become an SME within 9 months.
  • Begin confidently assisting other team members and raising the bar for those around you.

Benefits

  • Remote Flexibility: Enjoy the freedom of remote work from anywhere.
  • Unforgettable Off-Sites: Twice a year, bond with colleagues in exciting destinations.
  • Paid Time Off and National Holidays: Enjoy 20 PTO days yearly and the National Holidays.
  • Stock Options: Receive stock options as part of your compensation package.
  • Home Office Setup: Dedicated budget for home office essentials.
  • Work Trip Budget: Budget for work-related trips and co-working.
Before You Apply
️
remote Be aware of the location restriction for this remote position: Brazil
β€Ό Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Implementation Engineer @Clutch
All Others
Salary unspecified
Remote Location
Employment Type contract
Posted 1wk ago
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β€Ό Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Apply for this position
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Sent Follow-Up βœ“
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Offer Accepted βœ“
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