[Hiring] Immigrant Youth Case Manager @Lutheran Services Carolinas

Role Description

The Post Release and Home Studies Program Case Manager works with Unaccompanied Children (UCs) who are fleeing their country of origin and arrive in the U.S. without a parent or legal guardian. UCs are placed into the custody of the Office of Refugee Resettlement and often released to caregivers in local communities across the country. Lutheran Services Carolinas works in collaboration with the Office of Refugee Resettlement and Lutheran Immigrant and Refugee Service to provide case management to UCs who are reunified with caregivers in North and South Carolina.

This is a remote position, but you must live in Charlotte, NC or the surrounding areas.

This role is required to serve only Home Studies, completing up to 3 reports simultaneously. The role will involve significant amounts of writing and travel, with most cases requiring being “fly-out.” A case can be assigned and travel must happen within 1-2 days of that assignment for the in-person part of the home visit. The amount of travel anticipated for this role is between 75% and 80%.

Essential Functions:

• Conduct home visits and phone contacts with the dual purpose of assessing safety and appropriateness of child’s placement with his/her caregiver (sponsor), and connecting child to services in the community to address risk factors.
• Perform ongoing case management with a focus on screening and making appropriate referrals to address child’s needs in the following domains: placement issues, safety issues, education, health, mental health, legal/immigration proceedings, substance abuse, independent living, juvenile/criminal justice, and child enrichment activities.
• Provide crisis intervention services directly, as needed, or connect family to services to ensure minor’s safety and well-being in a crisis situation.
• Submit detailed and thorough documentation in compliance with LSC policies and procedures. Utilize social work best practices for thorough assessments of child’s progress and services provided.
• Maintain regular and timely communication with supervisor around any issues concerning the child’s safety, stability, or well-being in the placement.
• Participate in ongoing supervision.
• Report trends, challenges, and successes in working with the population as appropriate to supervisor or designee.
• Participate in LSC trainings on cultural competence, service provision, and policies and procedures.
• Other duties as assigned by supervisor.

Qualifications

• Education: Bachelor’s degree in social work, or other relevant degree or equivalent experience; Master’s degree preferred.
• Experience: At least one year experience in child welfare or trafficking survivors. Experience working with refugee or immigrant children preferred. Cross-cultural or international experience preferred.
• Specific skills/abilities: Fluency in Spanish required. Excellent clinical and crisis intervention skills. Excellent verbal and written communication skills. Critical assessment and analysis skills. Motivated, organized, flexible and able to navigate multiple service priorities.
• Specialized knowledge, licenses, etc: Proficiency in Microsoft Office applications. Must carry a valid NC or SC driver’s license. Knowledge of community resources and ability to connect families to community services.

Requirements

• Fluency in Spanish required.
• Must live in Charlotte, NC or the surrounding areas.
• Travel anticipated between 75% and 80%.

Benefits

• $1000 sign-on bonus.