[Hiring] Hubspot & Revenue Systems Lead @Crux

Role Description

We’re hiring a HubSpot & Revenue Systems Lead to join our Revenue Operations team. HubSpot is the system of record for how Crux runs its commercial business across Transferable Tax Credits, Debt, and Investments: deals, listings, buyer orders, and the reporting leadership uses to make decisions. It has grown quickly alongside the business, and it now needs a dedicated owner.

This role owns HubSpot end to end. You’ll clean up and streamline what exists today, define how new products and business lines get built into the system, and use AI to design the commercial systems Crux will need as it scales. This is a builder’s seat, not a ticket queue. It requires understanding how deals actually move, earning trust with commercial teams who live in the system every day, and having a point of view on what good looks like.

What You’ll Do

• Own HubSpot as Crux’s commercial system of record: objects, pipelines, properties, permissions, integrations, and data quality.
• Audit and streamline the current setup, retiring redundant fields, workflows, and workarounds so the system is simpler to use and easier to trust.
• Define the data model and processes for new products and business lines as they launch, working with commercial leads to translate how a deal actually works into how it’s captured.
• Make AI a core part of how the system is built and run: agents and automations for enrichment, data hygiene, deal and listing updates, routing, and alerts.
• Build AI-powered tools on top of our commercial data, such as deal summaries, pipeline reviews, and self-serve answers for commercial teams, so people spend less time updating the CRM and more time on deals.
• Shape the future-state architecture for how HubSpot, our analytics layer (Omni), and internal tools fit together, with AI designed in from the start rather than bolted on.
• Partner with AI-Native Ops and Product on tooling, owning the requirements and the outcome rather than handing problems off.
• Train and support commercial teams so the system gets used the way it’s designed, and adjust the design when it isn’t.
• Maintain documentation so how the system works doesn’t live in one person’s head.

Qualifications

• 4–8 years of professional experience in revenue operations, sales operations, or business systems roles.
• Hands-on HubSpot administration experience, including custom objects and associations, multiple pipelines, workflows, properties, permissions, and the reports and dashboards.
• Working experience with HubSpot’s APIs and integrations, and with the tools around a CRM: data warehouses, BI tools such as Omni, and automation platforms like Zapier, n8n, or Clay.
• Shipped working systems with AI, using tools like Claude or ChatGPT alongside APIs and automation platforms, that real teams use rather than experiments, plus the judgment to know where AI helps and where it adds noise.
• Proven ability to scope problems and gather requirements: you translate between commercial, technical, and finance stakeholders and turn loosely defined needs into clear, written specs.
• Experience at a high-growth startup, driving adoption and change management with teams who are busy and skeptical of new processes.
• Strong ownership and bias to document what you build and finish what you start.

Benefits

• Healthcare: We cover 100% of premiums for employees with a variety of plans on Aetna (nationwide) and Kaiser (WA and California) and subsidize 80% for dependents (total as a group), if relevant.
• Dental & vision: We cover 100% of premiums for employees and 80% for dependents (each), if relevant.
• Family forming & fertility support.
• Parental leave: 16 weeks for birthing parents and 12 weeks for non-birthing parents.
• Holidays: 10 company holidays per year.
• Paid time off: 20 days per year.
• 401k: account fees supported by Crux.