[Hiring] Housing Specialist - Inspector @Vaya Health

Role Description

The purpose of the Housing Specialist-Inspector is to support the implementation of Vaya Health’s Transitions to Community Living Voucher (TCLV) Program by providing consistent Housing Quality Standards (HQS) and/or National Standards for the Physical Inspection of Real Estate (NSPIRE) Inspection services so that Vaya members are assured quality and decent living conditions. This is done by following Housing and Urban Development regulations, Transitions to Community Living Subsidy Administration policies and procedures, North Carolina’s Transitions to Community Living Initiative Housing Fund guidelines, and by working with other Vaya Health personnel to coordinate essential agency functions with various stakeholders.

The employee, in collaboration with Vaya’s Housing Supervisor and Manager, ensures that all housing activities are delivered in accordance with the terms and conditions of the DMH/DD/SAS Contract, and guidelines/manuals/protocols/procedures established by the Department of Health and Human Services, federal rules and regulations, best practices, standards, and internal Vaya policies/procedures/manuals/guidelines.

Qualifications

• High School diploma/GED and 5 years’ service experience OR
• Associate degree and 3 years’ experience OR
• Bachelor’s degree and 2 years’ experience

Requirements

• Perform Housing Quality Standards inspections including initial inspections, annual re-certification inspections, special inspections and all re-inspections of failed units, emergency and special inspection within specified time frames.
• Assure that program participants have a safe, decent, and sanitary place to live by conducting inspections consistently.
• Remain familiar and current with U.S. Department of Housing and Urban Development federal regulations and state and local building codes and ordinances as they relate to Vaya’s subsidy administration for Transitions Community Living Voucher (TCLV) program.
• Perform inspections based on Lead-Based Paint regulations as they pertain to the TCLV Program.
• Ensure all acceptability criteria and performance requirements for all dwelling units comply both at commencement of assisted occupancy and throughout the assisted tenancy.
• Research other programs for best practices on a regular basis to ensure Vaya Health’s inspections are efficient.
• Maintain a business process with the Transitions to Community Living (TCL) unit, manager and director to fulfill subsidy administration contract requirements.
• Implement housing administration themes: pre-leasing; leasing; ongoing tenancy; annual activities; and tenancy termination.
• Collect data and enter information electronically into NCHFA’s Community Living Integration and Verification system (CLIVe).
• Maintain required reports and statistics on a monthly and annual basis as required.
• Provide excellent customer service to program participants and landlords by explaining and consistently enforcing program guidelines and regulations.
• Treat all participants and landlords in a respectful non-judgmental manner.
• Respond to inquiries, phone calls, correspondence in a timely and responsive manner.
• Mediate and negotiate communication with participant and landlord as needed concerning failed inspections and condition of unit inspections.
• Participate in other assigned duties as it relates to Vaya’s Transitions to Community Living Voucher program and initiative.
• Attend and actively participate in required Housing and TCL staff meetings and trainings.
• Provide training to service providers as requested.
• Participate in Vaya activities and committees at the request of Vaya’s Housing Supervisor and Manager.
• Assist in Housing Team coverage, as identified by your Supervisor.
• Crosstrain in other Housing Team skills, as identified by your Supervisor.

Benefits

• Depending on qualifications & experience of candidate.
• This position is non-exempt and is eligible for overtime compensation.

Company Description

Vaya Health is an equal opportunity employer.