[Hiring] Home Care Growth & Intake Operations Specialist @Advanced Access Staff, Inc

Role Description

This is a remote position. Advanced Marketing and Sales is seeking a highly organized remote Healthcare Virtual Assistant to support research, CRM organization, outreach preparation, and workflow coordination for independent home-care, home-health, and senior-care organizations across the United States.

This is a non-clinical contractor role for a detail-oriented professional with strong written English, CRM discipline, online research ability, and ideally prior experience in home care, home health, senior living, healthcare administration, intake, scheduling, referral coordination, staffing, or business development.

The opportunity involves:

• Researching qualified home-care, home-health, and senior-care organizations.
• Identifying likely decision-makers.
• Organizing accurate prospect information in GoHighLevel.
• Preparing personalized outreach drafts.
• Tracking follow-up activity.
• Maintaining clear pipeline visibility.

Qualifications

• At least 1 year of experience in one or more of the following areas:
  • Home care or private-duty care
  • Home health
  • Hospice
  • Senior living or assisted living
  • Healthcare staffing
  • Healthcare administration
  • Medical intake or patient access
  • Referral coordination
  • Care scheduling or caregiver scheduling
  • Healthcare recruiting
  • Healthcare marketing or community liaison work
  • CRM support, B2B lead generation, prospect research, or virtual assistance
• Strong written and spoken English, with the ability to write clear, professional, respectful business messages.
• Experience using CRM software, spreadsheets, email, calendars, cloud documents, and browser-based tools.
• Strong internet research skills using Google, LinkedIn, company websites, job boards, public directories, and social/business profiles.
• Strong attention to detail and ability to enter accurate data consistently.
• Ability to follow written processes, meet deadlines, manage recurring tasks, and communicate blockers early.
• Comfortable working independently while providing concise daily and weekly reports.
• Available for at least 20 hours per week, Monday through Friday, with at least 3–4 hours of regular overlap with U.S. Eastern Time business hours.
• Reliable computer, stable high-speed internet connection, headset, and professional remote-work environment.
• Commitment to confidentiality and responsible handling of business information.

Requirements

• Previous work as an intake coordinator, referral coordinator, home-care scheduler, patient-services coordinator, office coordinator, healthcare administrative assistant, home-care marketer, community liaison, healthcare recruiter, or healthcare virtual assistant.
• Experience with GoHighLevel, Apollo.io, LinkedIn Sales Navigator, HubSpot, Zoho CRM, Salesforce, Pipedrive, or similar systems.
• Experience using Google Sheets, Microsoft Excel, Google Workspace, Microsoft 365, ClickUp, Asana, Trello, Slack, or similar tools.
• Familiarity with home-care software such as AxisCare, WellSky, Homecare Homebase, AlayaCare, CareSmartz360, ShiftCare, or HHAeXchange.
• Experience with lead-list building, data cleanup, CRM pipelines, email follow-up, appointment coordination, and business-development support.
• Familiarity with AI tools used responsibly for drafting, research support, summarization, and administrative workflow—not clinical decision-making.

Benefits

• Fully remote work: Perform the role from your own professional work environment while supporting U.S.-based home-care, home-health, and senior-care organizations.
• Flexible contractor arrangement: Initial role begins at a minimum of 20 hours per week with meaningful overlap during U.S. Eastern Time business hours.
• Structured onboarding: Receive documented workflows, clear task expectations, role boundaries, and a defined 30-day paid trial process.
• Modern technology experience: Gain hands-on exposure to GoHighLevel CRM, pipeline management, workflow automation, Apollo.io, LinkedIn research, Google Workspace, spreadsheets, AI-assisted drafting, and operational reporting.
• Healthcare-specialized experience: Build relevant experience supporting home-care, home-health, senior-care, intake, referral, and growth-operations workflows.
• Clear performance standards: Work with defined tasks, daily activity reporting, weekly pipeline summaries, documented procedures, and measurable quality expectations.
• Professional development through real work: Develop practical skills in prospect research, account qualification, CRM data quality, decision-maker mapping, outreach preparation, follow-up management, and workflow coordination.
• Growth opportunity: Strong performance may lead to increased hours, higher rates, performance-based bonuses, expanded responsibilities, and involvement in client-onboarding or system-implementation work as the company grows.
• Respectful remote culture: Work in a professional environment that values confidentiality, accurate work, reliability, proactive communication, ownership, and continuous improvement.
• Meaningful industry focus: Help support organizations serving older adults, families, caregivers, and care teams by improving the administrative workflows that help agencies respond to inquiries and referrals more effectively.