[Hiring] Home Based Care Case Manager @MacKillop Family Services

Role Description

A Home-Based Care Case Manager supports children and young people living in foster through a therapeutic, trauma‑informed approach that prioritises safety, stability, and emotional wellbeing. The role provides comprehensive case management, including:

• Supervising and supporting caregivers
• Completing annual assessments
• Conducting regular home visits
• Spending meaningful one‑to‑one time with clients, with the flexibility to increase contact when risks or needs escalate

It requires strong cultural awareness, particularly in relation to Aboriginal children and families, along with a solid grounding in trauma‑informed practice, pain‑based behaviours, and social work theory. The Case Manager works collaboratively with:

• Caregivers
• Families
• Child Protection
• Community services

to ensure care plans are coordinated, evidence‑informed, and responsive to each child’s circumstances. Success in the role relies on:

• Excellent communication and interpersonal skills
• The ability to work effectively within multidisciplinary teams while exercising sound judgement independently
• A commitment to high standards of documentation, legislative compliance, and child safeguarding

This is a Fixed Term (12 months) Full-time opportunity based in Preston within our Home-Based Care Program. The position reports to the Home-Based Care Coordinator.

Qualifications

• Knowledge and understanding of Aboriginal culture, values, and the issues impacting Aboriginal children, young people, and families
• Relevant tertiary qualifications in Social Work, Psychology, or related behavioural sciences
• Strong communication and interpersonal skills, with the ability to work collaboratively and exercise sound judgement independently
• Demonstrated experience providing case management in complex family situations within the child protection system
• Well‑developed time‑management and risk‑assessment skills
• Experience in community services such as residential care, home‑based care, disability, family services, or reunification
• Understanding of the Children, Youth and Families Act 2005 and child welfare policies
• Commitment to trauma‑informed practice and therapeutic models, including the Sanctuary Model

Benefits

• Competitive Hourly Rate in the SCHADS Award Level 5, dependent on qualification and experience
• Salary packaging – we can help you to maximise your salary packaging up to $18,550 per year, which allows you to reduce the amount of tax you pay
• Paid Training that is industry specific including Therapeutic Crisis Intervention (TCI), Sanctuary and Cultural Awareness training
• Fitness Passport - which is a discounted workplace health and fitness program available to you and your family
• Employee Assistance Program - Free access to a wide range of options with all aspects of life such as social, financial, physical, mental health by providing counselling and coaching
• Supportive Environment - Monthly supportive meetings with your direct manager
• Sanctuary Organisation - MacKillop’s work is underpinned by the Sanctuary Model, an evidence-supported, whole of organisation framework

Requirements

• Valid and current Driver’s Licence
• Satisfactory Criminal History Check (paid for by MacKillop)
• Valid Employee Working with Children Check
• Valid and current NDIS Workers Screening Check (for risk assessed / client facing roles)