[Hiring] Healthcare Executive Virtual Assistant @Helper Heroes

Role Description

We are seeking an exceptionally organized, structured, and highly proficient Executive Virtual Assistant to provide strategic, high-level support to a multi-business CEO in the homecare sector. This role requires an individual who can operate with maturity, independent judgment, and precision. The ideal candidate will be a structured thinker capable of simplifying complex operational data into concise, logical executive summaries. This is not a simple administrative support role; it requires executive-level communication strength and advanced systems proficiency.

Key Responsibilities

• Executive Communication & Judgment
  • Manage and organize the executive's inbox with a high degree of discretion and professionalism.
  • Draft polished, professional email responses with advanced grammar and an executive-level tone.
  • Provide clear, concise, and structured reporting.
  • Confidently and professionally ask clarifying questions when direction or instructions are incomplete.
  • Conduct structured research and prepare comparison briefs for executive review.
• Systems Proficiency & Operational Support
  • AxisCare (Agency CRM/Operational Backbone): Learn the system thoroughly, understand workflow and reporting functionality, stay current with updates, maintain data integrity, and extract reports/organize data into simplified executive summaries for strategic decision-making.
  • RingCentral (Phone/Text Platform): Monitor call logs and message threads, organize communications, and track follow-ups to support structured communication flow.
  • Microsoft Teams: Manage and schedule internal meetings, prepare structured agendas, take/organize meeting minutes, maintain meeting records, and track action items/follow-ups.
  • Maintain executive dashboards in Excel and manage milestone tracking and relationship reminders.
  • Structure and manage the executive's calendar by priority.

Qualifications

• Proven maturity, strong common sense, and professional judgment.
• Exceptional organizational skills and a structured, process-driven mindset.
• Demonstrable advanced proficiency in written and spoken English, including grammar and executive-level tone.
• Strong critical thinking, emotional intelligence, and discretion.
• Experience in learning, managing, and supporting operational integration within CRM systems (AxisCare, WellSky, HubSpot, Salesforce, etc.) and communication platforms (RingCentral, Teams, etc.).
• Ability to operate at an executive level, thinking independently and quickly, without requiring hand-holding.

Benefits

• Competitive Base Pay: We offer the highest base pay in the home care industry!
• Make a Difference: You’ll play a key role in ensuring that clients receive the best care possible.
• Growth Opportunities: As we grow, so will you! There’s plenty of room for advancement and learning.
• Fun & Supportive Team: We’re a tight-knit group that values collaboration, compassion, and a good laugh.