[Hiring] Healthcare Application Support Analyst @Gainwell Technologies LLC

Role Description

As a Healthcare Application Support Analyst at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve — a community’s most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare’s biggest challenges.

• Codes, tests, debugs, implements, and documents programs.
• Assists in the modification of company products and/or customer/internal systems to meet the needs of the client and/or end-user.
• Gathers information from the system, analyzes program and time requirements, and prepares documentation to change existing programs.
• Researches and analyzes existing systems and program requirements, under periodic supervision.
• Designs programs for projects or enhancements to existing programs.
• Writes specifications for programs of low to moderate complexity.
• Assists in resolving production support problems. Develops and suggests alternative approaches to resolving problems.
• Develops test plans to verify logic of new or modified programs. Identifies issues as appropriate.
• Creates appropriate documentation in work assignments such as program code, and technical documentation.
• Conducts quality assurance activities such as peer reviews.
• Remains abreast of and researches industry technical trends and new development to maintain current skills and remain current with industry standards.

Qualifications

• 3+ years of Experience working with Medicaid/MMIS Systems, particularly Eligibility processes and workflows.
• 3+ years of Experience working with Oracle Database and SQL expertise for Data Analysis, Troubleshooting, and Issue Resolution.
• 3+ years of Experience working with Linux/Unix Environments, including Log Review, Batch Processing, and Production Support.
• Ability to Troubleshoot Applications, Interfaces, and Data Flows while Supporting Testing and System Validation.
• Strong communication and collaboration skills with business and technical teams; healthcare or government program experience preferred.

Requirements

• Fully remote opportunity with the option to work anywhere within the United States.
• Opportunities to travel through your work (0-10%).
• Willingness to work a flexible schedule to accommodate business needs and travel as required.
• Video cameras must be used during all interviews, as well as during the initial week of orientation.

Benefits

• Generous, flexible vacation policy.
• 401(k) employer match.
• Comprehensive health benefits.
• Educational assistance.
• Variety of leadership and technical development academies to help build your skills and capabilities.

Company Description

Gainwell Technologies is committed to a diverse, equitable, and inclusive workplace. We are proud to be an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We celebrate diversity and are dedicated to creating an inclusive environment for all employees.