[Hiring] Health & Well-Being Coach @ComPsych Corporation

Role Description

As a Health & Well-Being Coach in ComPsych’s Health & Well-Being department, you will consult with clients on topics related to physical and emotional well-being as well as contribute to departmental project and program initiatives.

• Conduct comprehensive client assessments and apply professional coaching methodologies to develop tailored health and well-being strategies that support positive behavior change.
• Exercise independent judgement in evaluating clients’ presenting concerns and determining appropriate resources, interventions, and referral pathways.
• Maintain thorough and compliant case documentation, reporting outcomes, metrics, and service utilization data in the proprietary database.
• Demonstrate a comprehensive understanding of the product portfolio, including H&WB products and services, EAP counseling, work-life, legal, and financial services, and make appropriate cross-referrals.
• Provide expert guidance to clients regarding available services and referral procedures, ensuring clarity and strong engagement throughout the coaching experience.
• Develop strong relationships with internal and external customers and respond to all inquiries in a timely manner.
• Demonstrate ComPsych's strong client focus and promise to over-deliver on customer expectations.
• Design and facilitate structured coaching sessions, assess readiness for change, and collaboratively establish measurable goals that support sustainable health and well-being improvements.
• Positively and professionally educate clients about the coaching process and the value of all services available to them.
• Contribute subject matter expertise to the creation and refinement of client-facing materials, tools, and resources.
• Facilitate online group coaching sessions, group coaching, and webinars.
• Utilize established coaching frameworks including motivational interviewing, active listening, and goal setting to foster self-awareness and sustainable behavior change.
• Participate in the ideation, development, and execution of program enhancements, independently managing assigned projects and deliverables to completion.
• Perform other duties as assigned.

Qualifications

• Education: Bachelor's degree required, Master's degree preferred.
• 1-2 years related experience required.
• Superior active listening and coaching skills and a demonstrated ability to be empathetic to client concerns.
• Certifications in one or more of the following areas are preferred: Wellcoaches, Catalyst Coaching, NBC-HWC, Certified Health Education Specialist.
• Additional certifications are a plus: Personal Trainer, Registered Dietitian, Yoga/Meditation Instructor.
• Outstanding customer service skills.
• Demonstrated ability to manage projects and develop relevant customer communications materials.
• Sound judgment and critical thinking skills in order to resolve client issues effectively.
• Strong attention to detail and ability to multi-task.
• Excellent organizational skills, highly self-motivated, and dependable.
• Proficiency in the Microsoft Office Suite.
• Flexible day and evening hours are required to meet client availability.
• Stable work history required.

Benefits

• Full benefits package for full-time employees, including:
• Paid Time Off (PTO).
• 10 company observed holidays (US) and 1 Floating Holiday.
• Medical, dental, and vision insurance.
• 401(k) with company match.
• Robust Employee Assistance Program (EAP).
• Wellness program and much more.
• The salary range for this position is $40,000 - $50,000 USD annually.