[Hiring] Health Plan Configuration Analyst III @Healthcare Management Administrators

Role Description

This role is responsible for the successful implementation and programming clients benefit plans, as setting up buy up products for our clients as well as managing third party vendor files. The importance of this role is to ensure benefits are correctly programmed and product services are readily available for members.

What YOU will do:

• Leads configuration design and execution for complex requirements.
• Acts as SME for requirements gathering sessions with business and technical stakeholders.
• Develops detailed configuration design documents, process flows, and related artifacts.
• Analyzes current and future state processes to optimize system functionality.
• Reviews and validates complex change requests for system impact and compatibility.
• Provides advanced troubleshooting and recommends system or process improvements.
• Provides input and coordination of cross-functional activity to support custom benefit review process.
• Reviews prior benefit plans and makes recommendations for new group implementations.
• Configures benefits into our claims system and prepares corresponding end-user documentation for new group implementations.
• Creates claims system benefit configuration revisions and prepares corresponding end-user documentation for renewing clients.
• Reviews and responds to applicable TechOps Support tickets and BPO claims queries.
• Provides training and mentors junior Plan Configuration Analysts.
• Conducts peer-to-peer audit for claim system configuration.
• Acts as SME for BlueCard setup requirements.
• Communicates progress, risks, and issues to the Plan Configuration Manager.
• Acts as Plan Configuration SME as a member of CPET.
• Participates in code categorization review and decisions related to new and existing diagnosis and procedure codes.
• Participates in various department and company-wide projects as needed.

Qualifications

• High school diploma or equivalent experience required, bachelor’s degree preferred.
• 5-7+ years of recent relevant Health Plan Configuration experience.
• Deep understanding of benefit plan design, accumulators, coordination of benefits, provider reimbursement, and claims adjudication logic.
• Proven ability to interpret complex plan documents, regulatory requirements, and client‑specific plan variations.
• Experience leading requirements sessions with internal teams or employer groups.
• Strong troubleshooting skills and the ability to anticipate downstream impacts across enrollment, claims, billing, and reporting.
• Experience mentoring junior analysts and supporting cross‑functional teams.
• Strong verbal and written communication skills.
• Strong interpersonal skills and ability to work with team members at all levels.
• Extensive ITS and Blue2 knowledge is required.
• Ability to create and run SQL queries required.
• Strong understanding of regulations that impact benefit design.

Requirements

• The base salary for this position in the greater Seattle area is $114,000-$142,000.
• Performance-based incentive bonus(es) is available.

Benefits

• Seventeen (IC) days paid time off (individual contributors).
• Eleven paid holidays.
• Two paid personal and one paid volunteer day.
• Company-subsidized medical, dental, vision, and prescription insurance.
• Company-paid disability, life, and AD&D insurances.
• Voluntary insurances.
• HSA and FSA pre-tax programs.
• 401(k)-retirement plan with company match.
• Annual $500 wellness incentive and a $600 wellness reimbursement.
• Remote work and continuing education reimbursements.
• Discount program.
• Parental leave.
• Up to $1,000 annual charitable giving match.

Company Description

HMA is the premier third-party health plan administrator across the PNW and beyond. We relentlessly deliver on our promise to provide medium to large-size employers with customized health plans. We offer various high-quality, affordable healthcare plan options supported with best-in-class customer service.

We are proud to say that for four years, HMA has been chosen as a ‘Washington’s Best Workplaces’ by our Staff and PSBJ™. Our vision, ‘Proving What’s Possible in Healthcare™,’ and our values, People First!, Be Extraordinary, Work Courageously, Own It, and Win Together, shape our culture, influence our decisions, and drive our results.