[Hiring] Head of Payments @Emerging Travel Group

Role Description

In this role, you will be responsible for managing an international team to develop and implement a comprehensive strategy for our global payment infrastructure. Your key responsibilities include:

• Own and develop the company’s payment infrastructure, including pay-ins, payouts, anti-fraud, and payment operations.
• Define and execute the payments strategy in line with business growth, profitability, and market expansion goals.
• Own overall payments P&L and financial performance, including acquiring costs, payout costs, fraud costs, conversion impact, and budget performance, with clear accountability for outperforming targets.
• Lead end-to-end implementation of new payment solutions — from idea and business case development to partner selection, integration, launch, and ongoing optimization.
• Act as the owner of strategic payment initiatives, coordinating Product, Engineering, Finance, and Commercial teams to deliver measurable business impact.
• Partner closely with Product and Engineering leadership to improve customer experience, conversion, payment performance, and product metrics across the payment domain.
• Contribute to product strategy and prioritization within the payments area, bringing a strong product and customer-centric mindset.
• Build and maintain strong relationships with PSPs, banks, and other payment partners.
• Ensure payment infrastructure resilience through failover capabilities, provider diversification, and scalable architecture.
• Own business cases and financial models for payment initiatives, including ROI analysis and Product & Engineering investment evaluation.
• Drive payment cost optimization and identify new monetization opportunities across the payment ecosystem, leveraging existing infrastructure and transaction volumes.
• Monitor market trends, emerging technologies, and new payment solutions to keep the company competitive and innovative.
• Present payment strategy, business cases, and performance results to senior leadership and C-level stakeholders with clarity, confidence, and strong business rationale.
• Act as a strong cross-functional leader, capable of influencing decision-making, aligning stakeholders, and driving execution in a fast-paced environment.

Qualifications

• Proven experience owning payments P&L and driving financial performance in high-volume environments.
• Strong commercial mindset with a track record of cost optimization, conversion improvement, and revenue impact.
• Product-oriented leader with experience working closely with Product and Engineering teams and understanding product metrics and prioritization.
• Strategic thinker who combines hands-on execution with the ability to innovate and scale payment solutions.
• Strong communication and stakeholder management skills, with confidence presenting to executive leadership and C-level management.
• Entrepreneurial and proactive mindset with high energy and strong ownership mentality.
• Deep understanding of payment ecosystems, PSPs, acquiring, payouts, fraud prevention, and payment operations.

Benefits

• Flexible schedules and opportunity to work remotely.
• Ambitious and supportive team who love what they do, appreciate each other, and grow together.
• Internal programs for adaptation and training, development of soft skills, and leadership abilities.
• Partial compensation for participating in external training and conferences.
• Corporate English school: Group and individual lessons, speaking clubs with colleagues from all over the world.
• Corporate prices on hotels and travel services.
• MyTime Day Off - an extra non-working day without loss of compensation.