[Hiring] HCM & Workforce Management (WFM)-Senior Consultant @Centric Consulting

Role Description

In this role, you will:

• Serve as a key contributor and lead workstreams in the implementation of HCM and WFM solutions, including Core HR, Payroll, Talent Management, Time & Attendance, Scheduling, and Leave Management.
• Assess and document client HR and workforce management processes; translate business requirements into scalable system configurations.
• Advise clients on best practices across both HCM and WFM, ensuring compliance, efficiency, and user adoption.
• Design and configure workforce scheduling and time-tracking solutions that optimize labor planning and align with regulatory requirements (e.g., FLSA, union rules).
• Collaborate with cross-functional teams—including HR, Operations, IT, and Finance—to ensure seamless system integration and data consistency.
• Provide leadership and guidance to junior consultants across multiple workstreams.
• Manage project timelines, scope, risks, and deliverables for concurrent client initiatives.
• Support change management, training, and documentation efforts to drive user adoption and long-term success.
• Stay current on industry trends, regulatory updates, and emerging product capabilities in HCM and WFM technologies.

Qualifications

• Bachelor’s degree in Human Resources, Business, IT, or a related field (Master’s/MBA is a plus), OR equivalent professional experience.
• 5+ years of experience in HCM and/or WFM consulting or systems implementation.
• Strong hands-on expertise with one or more leading platforms (e.g., Oracle HCM Cloud, Workday, SAP SuccessFactors, UKG/Kronos, symplr, Infor).
• Deep understanding of HR processes, workforce management operations, compliance requirements, and scheduling complexities.
• Proven track record in leading enterprise-level system implementations and client-facing engagements.
• Strong analytical, problem-solving, and communication skills.
• Ability to work independently while managing multiple priorities in a fast-paced, consulting environment.

Requirements

• Preferred Qualifications (Nice to Have): HCM/WFM certifications (e.g., Workday HCM, UKG Dimensions, Kronos WFC/WFR, Oracle HCM, SAP SuccessFactors).
• RN Licensure (particularly valuable for healthcare-focused engagements).
• HR certifications (e.g., SHRM, AASHRA, HRCI).

Benefits

• Competitive compensation
• Comprehensive and well-rounded benefits package for full-time employees
• Health coverage
• Wellness programs
• 401K company match
• Self-managed PTO
• Other unique incentives that celebrate your accomplishments
• Remote and Hybrid Work
• Time Off When You Need It
• Benefits That Flex
• Professional Development

Company Description

Founded in 1999 with a remote workforce, we combine the benefits of experience, flexibility, and cost efficiency to create tailored solutions centered on what’s best for businesses. Now numbering more than 1,400 employees in the U.S. and India, we’re committed to solving clients’ toughest problems and delivering on our mission of providing unmatched experiences.

Our purpose at Centric Consulting is to bring unmatched experiences to clients and employees. These aren't just words we use — it's how we became a company and who we are today. Providing an unmatched experience means we approach each other as human beings and lead with empathy and humility. It means we work diligently to ensure we are a place where everyone can create a sense of belonging and feel respected for who they are.

We know that creating and sustaining an authentically welcoming culture requires that we all play a part in promoting diversity, equity, and inclusion, from our business practice to how we show up for employees and communities. This is how we bring our mission and core values to life, working together to provide the highest quality services to our clients while allowing our employees to reach their full potential. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans’ status, or any other characteristic protected by federal, state, or local laws.

Reasonable accommodations are available for candidates during all aspects of the selection process. Please advise the talent acquisition team if you require accommodations during the application or interview process.