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Hardware Support Technician I @Astreya
All others
Salary usd 39,976 - 63..
Remote Location
๐Ÿ‡บ๐Ÿ‡ธ USA Only
Job Type full-time
Posted 2d ago

[Hiring] Hardware Support Technician I @Astreya

2d ago - Astreya is hiring a remote Hardware Support Technician I. ๐Ÿ’ธ Salary: usd 39,976 - 63,120 per year ๐Ÿ“Location: USA

Role Description

The Hardware Coordinator/Technician I is responsible for the installation, maintenance, and repair of computer systems. The person in this role will examine the systems to validate correct operations and identify errors.

  • Follows established procedures on routine work
  • Requires detailed instructions

Your Roles and Responsibilities:

  • Assists with day-to-day technical support to employees for network infrastructure and internal systems software and hardware.
  • Installs, configures and troubleshoots desktop systems, workstations, servers and network issues in a diverse environment.
  • Helps with maintaining passwords, data integrity and file system security for the desktop environment.
  • Communicates highly technical information to both technical and nontechnical personnel.
  • Helps recommend hardware and software solutions, including new acquisitions and upgrades.
  • May participate in development of information technology and infrastructure projects.
  • May help to conduct training programs designed to educate an organizationโ€™s computer users about basic and specialized applications.
  • Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position.

Qualifications

  • High school diploma or general education degree (GED) and 0 to 2 yearsโ€™ related experience and/or training; or equivalent combination of education and experience.
  • Builds stable working relationships internally.
  • Follows standard practice and procedures when analyzing situations or data.
  • IT savvy with an interest in new technologies.
  • Familiarity with IT inventory environment.
  • Comfortable with following technical instructions to flash drives, image devices and re-write hardware IDs.
  • Strong work ethic.
  • Excellent communicator in both written and verbal English.
  • Ability to work in a team, but with minimal supervision.
  • Able to excel in a fast-paced work environment.
  • Ability to learn new things and adapt to a changing environment quickly.
  • Understanding of business operations.
  • Able to excel in a technical environment.

Requirements

  • Must have the ability to perform office-related tasks which may include prolonged sitting or standing.
  • Must have the ability to move from place to place within an office environment.
  • Must be able to use a computer.
  • Must have the ability to communicate effectively.
  • Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers.

Salary Range

$39,976.00 - $63,120.00 USD (Salary)

Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit.

Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors.

Benefits

  • Medical provided through UHC (PPO, HSA, Surest options)
  • Medical provided through Kaiser (HMO option only) for California employees only
  • Dental provided through UHC
  • Nationwide Vision provided by UHC
  • Flexible Spending Account for Health & Dependent Care
  • Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific)
  • Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera
  • Corporate Wellness Program provided by Goomi Group
  • Employee Assistance Program
  • Wellness Days
  • 401k Plan
  • Basic and Supplemental Life Insurance
  • Short Term & Long Term Disability
  • Critical Illness, Critical Hospital, and Voluntary Accident Insurance
  • Tuition Reimbursement (available 6 months after start date, capped)
  • Paid Time Off (accrued and prorated, maximum of 120 hours annually)
  • Paid Holidays
  • Any other statutory leaves, paid time, or other ancillary benefits required under state and federal law
Before You Apply
๏ธ
๐Ÿ‡บ๐Ÿ‡ธ Be aware of the location restriction for this remote position: USA Only
โ€ผ Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Back to Remote jobs  >   All others
Hardware Support Technician I @Astreya
All others
Salary usd 39,976 - 63..
Remote Location
๐Ÿ‡บ๐Ÿ‡ธ USA Only
Job Type full-time
Posted 2d ago
Apply for this position
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๏ธ
๐Ÿ‡บ๐Ÿ‡ธ Be aware of the location restriction for this remote position: USA Only
โ€ผ Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Apply for this position
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Applied โœ“
Sent Follow-Up โœ“
Interview Scheduled โœ“
Interview Completed โœ“
Offer Accepted โœ“
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