[Hiring] GTM Systems Manager @Scribe

Role Description

GTM Systems owns Salesforce architecture, HubSpot administration, LeanData routing, enrichment infrastructure, CPQ, and the Salesforce-Django-ERP billing integration, several of which sit on the critical path for closing revenue and invoicing customers. It's a one-person function today, and the roadmap has outgrown what one person can execute alone. As GTM Systems Manager, you'll build inside an existing architecture, take ownership of well-scoped workstreams, and grow into more ambiguous, higher-stakes systems problems as you prove yourself out.

What You'll Do

• Build and maintain Salesforce flows, validation rules, page layouts, and permission sets within existing architectural patterns
• Own production support: triage outages, broken automation, and access issues, resolving or escalating inside SLA
• Keep LeanData routing graphs (Lead, Contact, Account) accurate as the business changes
• Run the enrichment stack day to day, including Clay and PDL workbook upkeep, credit monitoring, and CRM hygiene
• Administer HubSpot campaign architecture and lead routing configuration
• Partner with the Senior Manager, GTM Systems on CPQ configuration alongside Deal Desk
• Close out well-defined tickets on the Salesforce-Django-ERP order-to-cash integration with Engineering

Qualifications

• 5 to 7 years deep in Salesforce administration, RevOps, or GTM systems
• Admin fundamentals, flows, validation rules, permission sets, page layouts, sandbox-to-production change management are second nature
• Ability to pick up an existing architecture and build cleanly inside it without needing to redesign it first
• Comfort with day-to-day admin, ticket triage, and production support
• Ability to catch issues in sandbox before they ship
• Experience using AI-native tools like Claude or Cursor as a daily operating tool
• Desire for a path from well-defined execution today toward architecture ownership tomorrow

Nice to have

• Salesforce Administrator certification
• Experience with LeanData, Clay, or CPQ platforms
• Exposure to a Salesforce-to-ERP or billing integration
• Background in B2B SaaS, ideally PLG or hybrid GTM models

This role is not for you if

• You want to define architecture on day one; this role builds within existing patterns and earns ownership over time
• You'd rather advise than execute; this is hands-on configuration and admin work, not a strategy seat
• You see production support and ticket triage as beneath you

Location

Remote, with a requirement to be based permanently in the United States or Canada.

Compensation

Salary varies by location. All full-time employees receive equity in Scribe. Final offers depend on experience and scope.

Benefits

• Health, dental, and vision insurance for you and your dependents
• Flexible paid time off and company holidays
• 401(k)
• Paid parental leave
• Daily catered lunch (SF office)
• Commuter benefits
• Home office stipend