[Hiring] Group Account Director @Publicis Groupe Holdings B.V

Role Description

We’re Heartbeat, the marketing agency for Healthcare Challenger Brands and the brave clients behind them. And hopefully you’re our next Group Account Director helping us to deliver game-changing campaigns for consumers & HCPs.

Responsibilities

• Agency Operations
  • Understand agency revenue and profitability model.
  • Ensure work is completed within budget by project.
  • Own the revenue and forecast for the brand.
  • Determine and negotiate budget needs; provide input to fee development.
  • Vigilantly seek to optimize agency service and internal resources.
  • Keep management informed of account status, problems, plans, and meetings.
  • Serve as team leader to both integrated agency team and to client.
  • Advance best practices in agency process.
  • Develop staff and mentor team members.
• Knowledge
  • Approach brand from holistic marketing perspective.
  • Integrate emerging technologies into client recommendations.
  • Comprehensive understanding of client's business.
  • Thorough understanding of industry business trends.
  • Alert to changes in clients’ marketplace.
  • Cultivate relationships with appropriate thought leaders.
  • Expert in multi channels and multi audiences.
• Strategy
  • Own the brand strategy and communicate it to the internal team.
  • Responsible for overseeing brand strategy and tactics.
  • Spearhead the presentation to client of annual plans and significant interim programs.
  • Responsible for new business opportunities and driving growth on assigned brands.
• Tactics and Execution
  • Communicate strategy and tactical plan effectively.
  • Provide clear strategic direction to agency team.
  • Evaluate creative product against strategic direction and provide constructive feedback.
  • Approach brand from holistic marketing perspective.
  • Proactively coordinate and integrate across all agencies.
  • Solid knowledge of PHCG businesses, offerings, and tools.
• Client Relationship
  • Own the client relationship on assigned brands.
  • Outstanding client service & relationship building.
  • Proactively manage relationship with clients.
  • Seek opportunities to showcase agency work among current and prospective clients.
  • Seek opportunities to grow business within current accounts and into new accounts.
  • Be seen as point person for senior client.
  • Expert presentation skills.
  • Demonstrate ability to adapt to various client corporate cultures.
  • Independently solve client issues and moderate conflicts.

Qualifications

• 10+ years of experience in Client Services.

Benefits

• Medical coverage.
• Dental and vision coverage.
• Disability insurance.
• 401K plan.
• Parental and family care leave.
• Family forming assistance.
• Tuition reimbursement.
• Flexible time off.

Company Description

Heartbeat is a full-service agency for healthcare Challenger Brands. The agency is known for serving up distinctive strategies and differentiating approaches, ensuring clients’ market positions are uniquely owned. Heartbeat designs their organization around a 100% integration model, housing media, strategy, med comms, creative, technology, and even point of care/population health under the same roof for the tightest, most integrated campaigns possible.

Heartbeat is a healthcare marketing & creative agency, headquartered in NYC and powered by ~300 smart people all over the US. In the past four years, we’ve been named a 4-time “Best Place to Work” by AdAge and MM+M and a “Diversity & Inclusion Champion” by MedAdNews.

We care about three big things:

• Empowering Challenger Brands.
• Being the Best Place You’ll Ever Work.
• Fostering a Diverse & Caring Community.