[Hiring] GoHighLevel & AI Automation VA @Linkage Web Development

Role Description

We are looking for a highly skilled and detail-oriented GoHighLevel & AI Automation VA to support a long-term client in the construction, architecture, and home services industry. The ideal candidate has strong hands-on experience with:

• GoHighLevel
• AI-powered automation
• CRM management
• Workflows
• Lead/pipeline management

The client already has established SOPs, pipelines, workflows, and processes, so the successful candidate should be comfortable working within an existing system, following established procedures, maintaining CRM accuracy, and independently handling day-to-day operational tasks.

This role is ideal for someone who combines technical GHL and AI automation skills with practical industry experience and strong administrative and communication skills.

Responsibilities

• GoHighLevel & CRM Management
  • Manage and maintain the client's GoHighLevel CRM
  • Manage contacts, opportunities, pipelines, conversations, calendars, and client information
  • Move and update deals through the appropriate pipeline stages
  • Maintain accurate and organized CRM records
  • Monitor existing GHL workflows, automations, triggers, and processes
  • Troubleshoot basic GHL issues and identify areas that require attention
  • Follow and maintain established SOPs and CRM processes
  • Assist with updates and improvements to existing GHL systems as needed
• AI & Automation
  • Manage and maintain existing AI-powered automations and workflows
  • Assist with implementing and improving AI-based processes within GoHighLevel
  • Support AI-powered lead follow-up, lead qualification, appointment booking, and client communication
  • Work with AI tools and integrations to improve business processes and efficiency
  • Assist with connecting GHL to other platforms through tools such as Zapier, Make, webhooks, APIs, or similar automation tools
  • Monitor automated processes and troubleshoot issues when needed
  • Identify opportunities to improve or streamline existing workflows
• Lead & Pipeline Management
  • Monitor incoming leads and ensure they are properly recorded in the CRM
  • Manage and update opportunities throughout the sales pipeline
  • Ensure leads receive appropriate follow-ups based on established workflows
  • Monitor pipeline activity and maintain accurate lead statuses
  • Assist with lead nurturing and follow-up processes
  • Help ensure no leads or opportunities are missed
• Construction / Home Services Operations Support
  • Support CRM and administrative processes for a construction, architectural, contracting, or home-services business
  • Assist with scheduling appointments, consultations, and other client activities
  • Coordinate with clients, contractors, vendors, and other relevant parties
  • Assist with vendor-related communication and coordination
  • Support contract-related administrative tasks and documentation
  • Maintain accurate project, client, and vendor information
  • Assist with general operational tasks related to the client's business
• Scheduling & Calendar Management
  • Manage and coordinate appointments and calendars within GoHighLevel
  • Schedule and reschedule client appointments as needed
  • Monitor upcoming appointments and follow-ups
  • Coordinate schedules with clients, vendors, and other parties
  • Ensure calendar information remains accurate and up to date
• Client & Vendor Communication
  • Communicate professionally with clients, vendors, and other business contacts
  • Handle basic inbound and outbound phone calls when needed
  • Respond to messages, inquiries, and follow-ups in a timely manner
  • Coordinate with vendors and assist with related administrative tasks
  • Maintain clear and professional communication across email, chat, and phone
  • Escalate issues appropriately when needed
• Social Media Support
  • Assist with organizing and scheduling social media content
  • Upload and schedule approved posts across relevant platforms
  • Maintain content calendars and posting schedules
  • Perform basic social media administrative tasks as needed
• Administrative & Operations Support
  • Follow established SOPs, workflows, and business processes
  • Track tasks, deadlines, follow-ups, and outstanding requirements
  • Organize client, vendor, and business records
  • Assist with contract-related administrative tasks
  • Perform data entry and other administrative duties as needed
  • Provide general operational support to the client
  • Work independently while keeping the client updated on task progress and concerns

Qualifications

• Strong hands-on experience with GoHighLevel
• Previous experience managing GHL workflows, automations, pipelines, and CRM systems
• Hands-on experience with AI automation or AI-powered business processes
• Experience with tools such as Zapier, Make, webhooks, APIs, or similar automation platforms is a strong advantage
• Previous experience working with a construction, architectural, contracting, remodeling, or home-services business
• Understanding of lead management, sales pipelines, appointment scheduling, and client follow-up
• Experience working with established SOPs and existing CRM systems
• Strong organizational and administrative skills
• Excellent written and verbal English communication skills
• Comfortable handling client, vendor, and occasional phone communication
• Strong attention to detail and follow-through
• Ability to work independently and manage multiple tasks and priorities
• Proactive and resourceful when troubleshooting issues
• Professional, reliable, and willing to commit to a long-term role

What We’re Looking For

• A GHL professional with strong AI automation experience, not just basic CRM knowledge
• Someone with actual experience supporting a construction, architecture, contracting, or home-services business
• A candidate who can confidently work within an existing GHL system, SOPs, pipelines, and workflows
• Someone who can combine technical automation skills with administrative and operational support
• A proactive and independent professional who can communicate clearly with clients, vendors, and team members

Compensation

$5/hour

Work Setup

100% Work From Home

Schedule

Monday to Friday, US Business Hours / Night Shift, Full-Time or Part-Time depending on client requirements