[Hiring] Global Claims Technical Claims Manager @Gen Re Corporation

Role Description

The Global Claims Technical Claims Manager is responsible for supporting the delivery of the reinsurance claim risk management across all global regions and products to both internal and external Gen Re clients. This includes, but is not limited to:

• Risk assessment of reinsurance liability.
• Branch and client training development and delivery.
• Internal and external audit activities.
• Representing the company and/or speaking at various industry conferences.

Key Accountabilities:

• Be responsible for the timely decision making and accuracy of reinsurance determinations on multiple lines of claim submissions in support of GRL Global Claims.
• Contribute to the accurate and efficient adjudication of claims by supporting the Global Chief Claims Officer, Segment Claim Officers, their branches, and client’s investigation or coaching/mentoring on claims in all ranges of complexity.
• Maintain a working knowledge of international/statutory/federal/regulatory/privacy and other legal/compliance issues.
• Participate in international due diligence activities such as conducting audits on cedents and internal claims branches.
• Identify emerging risks, trends, and themes within the industry.
• Develop and maintain Global Claims guidelines, standards, and standard operating procedures.
• Build and deliver customer-specific training programs and seminars.
• Deliver high levels of customer service to internal and external customers.
• Influence a variety of constituents at various levels internally and externally.
• Monitor national verdict/judgment/determination trends and legal developments.
• Conduct research, draft, and publish blogs, articles, and training.
• Respond to ad hoc reporting/projects from the Global Chief Claims Officer.
• Provide a broad range of regular management information in support of Global Claims.
• Participate and lead meetings, case clinics, and conferences with internal and external stakeholders.
• Collaborate with international P&C claim colleagues for best practice sharing opportunities.
• Attend and represent Gen Re at industry conferences and functions.
• Participate in product and treaty reviews.
• Lead by example in terms of collaboration, transparency, communication, and best practice sharing.
• Act consistently as a teacher, mentor, and leader within Global Claims and the wider Gen Re Claims Community.

Qualifications

• Extensive (minimally 5 years) prior claims experience in L&H insurance and/or reinsurance claims.
• Prior experience managing claims with the ability to assess reinsurer responsibility.
• Prior claims audit experience.
• Prior experience emphasizing and implementing claim solutions.
• Strong working knowledge of multiple coverage lines.
• Strong written and verbal communication skills.
• Strong organizational skills.
• Demonstrated ability to work independently and deal effectively with multiple tasks/priorities.
• Strong team player.
• Proven critical thinking skills.
• Flexibility to travel for business purposes including internationally.
• Strong client relationship, negotiating, influencing, and interpersonal skills.
• Proven initiative, prioritization, presentation, and training abilities.
• Ability to self-motivate and complete projects in a timely fashion.
• Experience with and proficiency in Word, PowerPoint, Excel, Access.
• Experience dealing with staff and projects from a remote location.
• Bilingual or multilingual communication skills.
• Previous experience reporting on claims trends and outcomes.
• Previous experience presenting technical matters to audiences of various levels of expertise.

Requirements

• Deliver “value added” service to branches, regions, and their client companies.

Benefits

• Salary Range: 155,000.00 - 259,000.00 USD.
• The annual base salary range represents a broad range of salaries around the US.