[Hiring] Global Associate @Sequoia

Role Description

The Global Associate will support our clients in managing their benefit programs across numerous countries worldwide. This role is responsible for global and local plan implementation and servicing, project management, strategy development and implementation, and delivering an overall positive client experience.

• Manage all aspects of global client relationships, including implementation, day‑to‑day service, relationship building, and renewal management.
• Support project management efforts, including managing project trackers and drafting reports, analytics, and presentations for global benefits clients.
• Support the Global Director, Advisor, and Regional Country Consultants in delivering guidance to the headquarters of multinational clients on global employee benefit matters.
• Work with local brokers to coordinate and manage benefits programs.
• Support the management of global traveler, medical, and expatriate programs.
• Manage and update client benefits data in the Sequoia People Platform.
• Coordinate and manage multi‑country projects, such as global benefits benchmarking exercises, cost‑savings initiatives, and governance processes.
• Help clients stay ahead of compliance requirements and local country legislative changes.
• Communicate and collaborate effectively across client organizations (local HR teams, HR headquarters, CEOs, and CFOs) and with local partner brokers.
• Deliver on our brand promise of uncompromising client service.

Qualifications

• Strong project management skills with the ability to multitask.
• High proficiency in English (written and spoken).
• Ability to understand client needs and deliver results under tight deadlines.
• Strong analytical and problem‑solving skills.
• A proactive mindset with a strong desire to consistently deliver high‑quality results.
• Self‑motivation and the ability to work remotely with colleagues in other countries.
• Detail‑ and process‑oriented thinking with strong analytical skills.
• Experience with employee benefits programs or benefits insurance is preferred.
• Advanced Excel skills to manipulate and analyze data, along with working knowledge of Microsoft Office Suite (including PowerPoint and Teams) and Google Docs and/or Smartsheet.
• Availability to travel to the United States as needed.
• Interest in the global benefits space and willingness to learn the complexities of global benefits management.
• Bachelor’s degree required.

Benefits

• Competitive compensation including base salary.
• Performance-based bonus programs.
• Comprehensive benefits package.

Company Description

Sequoia is the strategic partner helping investor-backed companies of all sizes achieve their business goals through smarter people spend. For 24 years, we’ve guided the most innovative employers to navigate growth and get the most out of their global people investment.