[Hiring] General Manager @Accord Inc

Role Description

The General Manager is responsible for managing the daily operations of our restaurant, including the selection, development, and performance management of employees. In addition, they oversee the inventory and ordering of food supplies, optimize profits, and ensure that guests are satisfied with their dining experience. The General Manager reports to the District Manager.

• Adheres to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility, and labor costs.
• Enforces sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas.
• Ensures compliance with operational standards, company policies, and procedures.
• Manages shifts which include: daily decision making, scheduling, planning while upholding standards, product quality, and cleanliness.
• Investigates and resolves complaints concerning food quality and service, taking all appropriate action to turn dissatisfied guests into return guests.
• Interviews, hires, trains, and develops employees. Includes coaching, counseling, and when necessary termination of employees.
• Develops employees by providing feedback, establishing performance expectations, and conducting performance reviews.
• Maintains an accurate and up-to-date plan for staffing restaurant needs. Prepares schedules and ensures that the restaurant is staffed for all shifts.
• Ensures that all financial and administrative duties are completed accurately, on time, and in accordance with company policies and procedures.
• Publicizes and promotes the restaurant by coordinating promotional activities, displaying restaurant signage, and engaging with the community in a positive manner.
• Participates in the preparation of, and cooking, assembling or packaging of food served or prepared by restaurant; collection of monies from guests; delivery of guest service as needed to maintain business flow.
• Other duties as assigned.

Qualifications

• Valid Food handlers permit.
• Two to three years previous restaurant management experience.
• Strong computer skills, knowledge of Excel and Word.
• Ability to lead and develop a team.
• Strong communication skills, and have the ability to listen attentively to guests and team members.
• Ability to demonstrate accuracy and thoroughness always looking for ways to improve and promote quality.
• Must be able to handle the pressures of simultaneously coordinating a wide range of activities and recommend appropriate solutions to restaurant problems.
• Strong customer service, quality focus, leadership ability, and decision-making skills.

Benefits

• Competitive Wages $29.75- $37.25 an hour and bonus potential.
• Pay Day every Friday.
• Medical & Dental Benefits.
• 401k Retirement Plans.
• Education Assistance.
• Childcare Assistance.
• Quality of Life and flexible schedules.
• Free Employee Shift Meals.
• Paid Time Off.
• Promotions from Within.
• Taco Time Cares - Employee Hardship Program.
• Employee Discount for employee and immediate family.
• Using the Taco Time NW App, employees can purchase up to $40.00 worth of Taco Time, 3 times per week (during non-prime time hours).