[Hiring] Game Master @DECA Games

Role Description

We are looking for a passionate Game Master in Bulgaria to help us provide top-notch support and operations to our valued players of the games.

Responsibilities

• Assist in planning and building in-game events
• Create in-game items
• Assist in testing in-game events to ensure product quality and service
• Deploy in-game events to live environment
• Monitor events, report performance or technical issues and provide corrective solutions
• Manage gaming operations and report game status to the Game Team on a daily basis
• Assist Producers with execution of monetization strategies
• Carry on investigations and maintain documentation of game exploits, bugs and similar other issues pertaining to the online gaming world
• Assist the Customer Support Team by providing support for game related queries
• Analyze feedback and suggestions from players for continuous improvement of the game
• Balancing, authoring, deploying, and testing IAPs In-game and for the Webstore
• Executing on existing pricing strategy documentation to build sustainable product offerings
• Monitoring of games resource/currency economy's for planning
• Coordinating with Game Design Teams on content launches and in-game syncs
• Attending IAP Planning Meetings

Qualifications

• Good professional working knowledge of English, spoken and written
• Good communications skills, both written and verbal
• Computer literacy required
• Personal computer along with reliable Internet (position is remote)
• Good working knowledge of Excel & Google Sheets preferred
• A meticulous approach to work, strong attention to detail
• Interest in gaming, previous gaming job experience preferred but not required
• Knowledge and/or interest in the F2P gaming model
• Knowledge and/or interest in F2P games
• University degree preferred but not required
• High School certificate of completion
• Based in Bulgaria

Benefits

• Remote first company culture
• Flexible work hours to support a personal work-life balance
• Working in a multicultural environment with people from over 20 different countries
• Flat hierarchies and a great and dedicated group of people
• 20 days of paid time off
• Online language classes: English, German, French, Spanish etc.
• Food vouchers