[Hiring] Fraud Strategy Specialist @Felix Technologies

Role Description

You'll join the Fraud Strategy team at Félix — the team responsible for how we detect, decide on, and prevent fraud across every product, payment rail, and country we operate in. We sit at the intersection of Data Science, Product, Operations, and Risk:

• Turn fraud signals into decisions.
• Design the controls that stop bad actors.
• Ensure good customers move through with minimal friction.

As Félix grows into new rails, new products, and new markets across Latin America, our job is to let the business say yes to growth without letting fraud scale alongside it.

Félix is building a new card issuance program, and with it, a new fraud surface:

• Own authorization decisioning end-to-end.
• Carry direct exposure to card network fraud and dispute monitoring (Visa/Mastercard-style thresholds).
• This is a build role — there's no existing card fraud stack to inherit.
• The decisioning architecture gets built from the ground up.

We're looking for a Fraud Strategist to own that build:

• Turn our vendor's area-of-responsibility split into a real decisioning architecture.
• Keep us under network fraud and dispute thresholds from day one.
• Design the authorization strategy using the full toolkit — step-up authentication, velocity controls, holds, product-level friction.
• Rules are a last resort here, not the first move.

Qualifications

• 4–7+ years in fraud/risk strategy, with direct, hands-on experience in card authorization decisioning — issuer, acquirer, program manager, or processor side.
• Working knowledge of card network mechanics: authorization/clearing/settlement flow, 3DS/SCA, network fraud-monitoring programs (Visa VAMP or equivalent, Mastercard excessive chargeback programs), and dispute reason codes.
• Experience working with or evaluating BaaS/program-manager card issuing vendors (Stripe Issuing, Marqeta, Galileo, or similar), including fraud AoR/RACI negotiation.
• Advanced SQL — this person needs to independently query and size risk, not route it to an analyst.
• Demonstrated bias toward product and action-based fraud controls (step-up auth, holds, dynamic friction) over rules as the default fix.
• Comfortable building in ambiguity on a 0-to-1 program — translating vendor documentation, legal, and compliance input into an actual operating model.
• Strong cross-functional communication; this role sits at the intersection of Fraud, Product, Compliance, and an external vendor.
• Advanced English.

Requirements

• Prior experience specifically with card issuing at a fintech or program manager (rather than acquiring-side or card-not-present e-commerce fraud only).
• Familiarity with stablecoin-backed card programs or general crypto experience.
• Spanish or Portuguese, given the LATAM corridor focus.
• Background in cross-border remittance or LATAM-market fraud.
• Experience negotiating or managing a BIN sponsor/issuing bank relationship.

Benefits

• Competitive salary
• Initial stock options grant
• Annual performance bonus
• Health, dental, and vision plans
• Continuous learning opportunities
• Unlimited PTO
• Paid parental leave
• Work model: currently fully remote, with a future transition to a hybrid setup
• Empowering opportunities for growth in a dynamic entrepreneurial environment

Company Description

At Félix, we are building the indispensable financial companion for Latinos in the US. We combine an AI-powered, conversational-first interface with real-time financial infrastructure to make cross-border money movement as easy as sending a text.

• Starting with fast, affordable remittances powered by AI and crypto rails.
• Expanding into credit, savings, and wallet services to support the complete immigrant financial journey.
• Ambition to deliver a white-glove financial experience with the simplicity of a conversation.
• Backed by over $300 million in funding from top-tier global investors.
• Selected as an “Endeavour Entrepreneur” and recipient of the CrossTech Fintech Startups Award.