[Hiring] Fraud Analyst @Upstart

Role Description

As a Fraud Analyst, you will own day-to-day fraud detection and investigation for your assigned product line(s). You will:

• Investigate suspected fraud across the entire loan life cycle from application through loan servicing.
• Identify and document emerging typologies and fraud patterns.
• Prepare escalation and SAR referral packages for review.
• Partner with Operations, Risk, Compliance, and Legal to strengthen fraud controls across the business.

This is an opportunity for an experienced fraud professional who is energized by building investigation programs in a fast-paced, technology-driven lending environment.

How you’ll make an impact

• Own first-line fraud detection and investigation across your assigned secured lending product line(s).
• Investigate key fraud risks and emerging typologies, including:
  • Application fraud
  • Identity fraud (true-name and synthetic)
  • Income and employment misrepresentation
  • Collateral fraud
  • Auto dealer-related fraud patterns
• Prepare comprehensive fraud escalation and SAR referral packages for review.
• Conduct early payment default (EPD) fraud file reviews.
• Monitor and analyze fraud trends across origination channels.
• Maintain dealer fraud scorecards (Auto) and channel-level fraud indicator tracking.
• Integrate closely with the Secured Lending QC team.
• Coordinate across Operations, Compliance, Legal, and Risk on fraud control enhancements.
• Proactively identify regulatory risks related to fraud in your product line(s).
• Support examination readiness by maintaining audit-ready fraud investigation case records.

Qualifications

• 3+ years of experience in fraud investigation, fraud analytics, or financial crimes within consumer lending, banking, or a regulated financial institution.
• Bachelor's degree or equivalent practical experience.
• Experience investigating consumer lending fraud.
• Experience preparing fraud investigation case documentation.
• Familiarity with SAR referral processes.
• Working knowledge of BSA/AML program requirements applicable to consumer lending.
• Experience with fraud trend analysis.
• Ability to manage own workload, meet deadlines, and proactively communicate risk.
• Strong cross-functional collaboration skills.

Requirements

• Experience investigating dealer channel fraud.
• Experience maintaining dealer-level fraud scorecards.
• Experience investigating collateral fraud typologies in home equity lending.
• Familiarity with CIP/CDD execution requirements.
• Experience identifying fraud indicators across income, identity, appraisal, and title documentation.
• Certified Fraud Examiner (CFE) designation or active progress toward CFE certification.
• Experience with fraud metrics reporting to management committees.
• Familiarity with EPD review processes and OCC fraud loss classification requirements.
• Ability to translate investigation findings into structured documentation.
• Collaborative approach to working across fraud, compliance, legal, and quality control functions.

Benefits

• Competitive compensation, including base pay, bonus opportunities, and annual equity grants.
• Retirement benefits with a company match of $2 for every $1 contributed, up to $15,000 annually.
• Employee Stock Purchase Plan (ESPP) with discounted stock purchase options.
• Comprehensive health coverage including medical, dental, vision, and wellness resources.
• Health Savings Account contributions for eligible plans.
• Income protection benefits, including life insurance and disability coverage.
• Paid time off, sick leave, and company holidays.
• Paid family and parental leave.
• Employee Assistance Program (EAP) offering mental health support.
• Financial wellness resources, including access to financial planning tools.
• Annual wellness allowance and productivity allowance.
• Connection and community through team events and employee resource groups.
• Onsite perks including catered lunches and fully stocked micro-kitchens.