[Hiring] Fraud Analyst @Forbright Bank

Role Description

The Fraud Analyst is responsible for identifying and preventing fraud within the Digital Banking department by using various systems and models. The Analyst reviews new customer accounts, transactions, and other data for compliance with banking regulations and bank policy and to identify issues and trends that require action.

Duties and Responsibilities

• Review and decision new account applications and transactions for accuracy and potential fraud
• Create and escalate cases for BSA/AML or management review
• Investigate incidents, conduct in-depth analysis, document findings, and prepare detailed reports
• Review and clear alerts/rules for transaction monitoring, take necessary action, and provide feedback on rule performance
• Identify and communicate fraud trends with stakeholders
• Contact customers and other financial institutions for additional information surrounding their cases as necessary
• Assess patterns, transactions, and detect suspicious activities that can indicate fraud
• Ensure compliance with federal regulation pertaining to managing consumer accounts
• Provide guidance to other operations personnel and collaborate with other business units
• Provide insights on overall fraud prevention, comply with laws and regulations, and stay abreast on emerging technologies, techniques, and fraud trends
• Perform other duties as assigned

Qualifications

• High School Diploma required; Associate Degree preferred
• Minimum of 3 years of fraud detection/deterrence banking industry required
• Familiarity with banking rules and regulations including Nacha rules and Regulation E required
• CFE Credential is a plus
• APRP/AAP Credential is preferred
• Can work cross-functionally with various departments of the Bank
• Prior experience with banking applications including Alloy, MANTL, Q2 Online Banking, Finxact, and Savana Servicing highly desired
• Minimum required internet speed of 75 Mbps download and 25 Mbps upload, faster speeds are always better
• Ability to provide weekend coverage (2 days off during the weekdays, and on during the weekends)
• Proficiency with Microsoft Office tools (Outlook, Word, PowerPoint, Excel)
• Excellent verbal, written, and interpersonal communication skills
• Strong organizational skills and attention to detail
• Outstanding problem-solving and time management skills
• Self-motivated, self-directed, and results-oriented
• Adaptable and able to multitask in a fast-paced environment
• Can work independently and within a team; solution-oriented with a collaborative approach

Requirements

• Work is primarily conducted in an office setting while certain positions may allow for remote work through the use of technology at management discretion
• Remain in a stationary position
• Use hands and fingers
• Utilize a computer monitor with visual acuity
• Operate technology or other office machinery such as printers, scanners, etc.
• Communicate clearly verbally and/or in writing with others

Benefits

• Comprehensive health, dental, and vision plans
• 4 weeks PTO
• 401k + company match
• Metro SmartTrip benefits ($50/mo)
• Remote or hybrid work schedules for most positions
• Incentives for purchasing solar panels, electric vehicles, biking to work, etc.
• Paid subscriptions to Veterans Compost, Capital Bikeshare, Imperfect Foods reimbursement, and more!
• Best Workplaces for Commuters 2023 & 2024 winner
• The Washington Post Top Workplaces 2023, 2024, and 2025 winner
• American Banker Best Banks to Work For 2023 winner