[Hiring] Fractional Chief of Staff @FaithOnline

Role Description

We need a senior operator who will sit beside our CEO and own the work that keeps a small team moving:

• Operations
• People
• Executive support
• Projects that matter but have no natural owner

Success after six months looks like this:

• Yelena spends her time on vision, Voices, and partners rather than operations.
• Contractor agreements stay current.
• Hiring runs on a repeatable process.
• The team knows what is due, who owns it, and where it lives.

What you'll own:

• CEO partnership: Be Yelena's thought partner on priorities and trade-offs. Turn ambiguous ideas into plans with owners and dates, and keep decisions and follow-ups from slipping.
• Executive support: Manage Yelena’s calendar and scheduling, prepare her for key meetings, and handle the light administrative follow-through that keeps her focused.
• Operating rhythm: Run the weekly standup cadence, keep meeting notes and action items flowing into Notion, and make sure the Friday status picture is accurate.
• People operations: Run hiring end to end in Deel, from role scoping and job posts through interview scheduling, interviews, offers, and onboarding. Own offboarding and access removal when contracts end.
• Contracts and legal coordination: Draft, track, and renew contractor and partner agreements. Work with outside counsel on trademarks and contract language.
• Finance and tooling: Audit subscriptions and tool spend, and keep the tech stack lean. Manage tool access, shared inboxes, and the 1Password vaults.
• Project management: Own cross-functional projects that span Product, Marketing, and Partnerships, especially in the run-up to our Advent launch.
• Process: Introduce lightweight systems that fit a team our size: clear owners, written decisions, fewer dropped balls. Use AI tools well and help the team do the same.

Qualifications

• Have served as a Chief of Staff, operator, or founder's right hand at an early-stage company, ideally on a fractional basis.
• Can run hiring, contracts, and vendor management without a template, and know when to bring in counsel.
• Take vague problems and make them concrete: a plan, an owner, a date.
• Are as comfortable handling scheduling and follow-up as you are shaping a plan.
• Communicate early and plainly, especially when something is late or not working.
• Are comfortable in Notion, Slack, Google Workspace, and Deel, and already use AI tools in your daily work.
• Can give this role reliable, consistent hours each month. This role is not a fit alongside a full-time W-2 job; fractional and portfolio operators are welcome.
• Are aligned with FaithOnline's Statement of Faith. This shapes the decisions you will be trusted to make.

Helpful, not required

• Experience with faith-based organizations, ministries, or creator platforms.
• Experience launching an app, ideally a consumer or community product.

Your first 30 days

This role needs someone who hits the ground running. By day 30, you will have:

• Taken ownership of open hiring, contracts, and tool access from the handoff documentation in your first week.
• Run the weekly standup on your own and owned action-item follow-through.
• Met each team member 1:1 and know where every active project stands.
• Completed a contract and subscription audit and brought Yelena a short list of what to renew, renegotiate, or cut.
• Picked up at least one cross-functional project tied to our Advent launch.