[Hiring] Forward Deployed Engineer @Weave

Role Description

We are seeking our inaugural Forward Deployed Engineer, reporting to our Director of Customer Success. This is a unique and pivotal role that requires a person of uncommon skills and disposition. You will own technical implementation for our customers – configure Weave’s core “Regulatory AI Templates” with a combination of AI and your regulatory experience, lead complex integrations and map data flows, ensure early stage customer satisfaction, and enable customers with the basics of how to lead future configuration projects as they move out of their onboarding phase.

This role is heavily and directly engaged with customers and requires an ability to work effectively and efficiently with LLM prompts to produce high quality scientific/regulatory documents. It entails tight collaboration with customers and Weave’s GTM and Product teams.

What You'll Own

• Customer template customization: Work with customers to customize templates to their needs.
• Prompt coaching: Help customers develop the ability and structure to maintain their templates.
• Ecosystem integration: Collaborate with diverse stakeholder groups to architect seamless data bridges between Weave and critical enterprise platforms.
• Handbook creation: Document best practices and situational tips for technical implementation.

Qualifications

• 5+ years experience in B2B SaaS or in bio industries (e.g., drug co., CRO/CDMO), ideally in technical/software roles.
• Experience serving therapeutics, life science, or bio markets strongly preferred.
• Drug-related (e.g., bio, chem) education preferred, advanced degree ideal.

Requirements

• Prompt Artist and Pragmatist: Experience building repeatable prompt/template systems, evaluating output quality systematically, and managing failure modes in high-stakes regulated documents.
• Technical System Connector: Practical experience navigating REST APIs and Webhooks, parsing API documentation, validating endpoints, and mastering various authentication flows.
• Scientifically Conversant: Involvement with drug development, familiarity with terms like CMC, CSR, HAQ, ICH, IND, NDA, eCTD.
• Customer Lover: Thrive on working with customers, helping them solve their problems, and finding success.
• Outstanding Educator and Communicator: Enjoy educating others and helping them understand complex concepts.
• Builder: Relish uncharted territory and yearn to build in it.

Benefits

• The opportunity to work at a modern, cutting-edge healthcare technology company devoted to meaningful positive impact on human life.
• Competitive salary ($170,000 - $200,000) plus eligibility for performance-based bonus and equity packages.
• Comprehensive health, dental and vision insurance.
• Generous PTO, parental leave, OneMedical, TalkSpace, Teladoc.
• Career development opportunities within a company entering a growth phase.
• Flexible remote working with preference for location in US or Canada.

Company Description

Weave's mission is to evolve how therapeutic knowledge is captured, transformed, and communicated throughout drug development by equipping human experts with AI instruments.