[Hiring] Forward Deployed Engineer @Hexa

Role Description

Waniwani builds the infrastructure that distributes insurance and banking products through AI assistants. This role owns the layer between a signed deal and a live deployment.

• Customer workshops, discovery, and requirements (35%):
  • Run technical discovery and workshops with each client.
  • Translate client needs into clear, buildable product requirements for sales, ops, and engineering teams.
  • Flag what needs to be built to support a given setup, such as client self-hosting.
• Solution architecture and documentation (35%):
  • Design the end-to-end MCP flow and integration architecture for each client.
  • Produce the technical documentation enterprise clients require (e.g., BPI France requires roughly 50 docs).
• Procurement, security, and delivery oversight (30%):
  • Use existing compliance library (SOC 2 program, DPAs, prior questionnaire answers) to complete security questionnaires.
  • Handle security committees and data-residency questions.
  • Drive procurement to completion and oversee the MCP deployment implemented by the freelancer network.

Across all three areas, you will build the reusable kit that makes this repeatable: scoping templates, architecture patterns, and a procurement answer library.

Objectives

• 90 days: Own scoping and procurement response for active deals, using the reusable kit on at least one live deal end to end.
• 6 months: Run the full signed-to-live pipeline, including architecture decisions and procurement ownership, without founders in the critical path.
• 12 months: Establish a repeatable delivery process with patterns reused across clients, and make a case for the first hire under this role.

Requirements

• You are technically credible: you read code, reason fluently about integrations and the MCP and agent stack, and can scope and oversee a deployment.
• You are comfortable leading technical conversations with enterprise clients.
• You can drive a security questionnaire or procurement process to completion from existing documentation.
• You have worked in or near regulated industries (finance, insurance) and understand compliance and data residency requirements.
• You work well in ambiguity across sales, ops, and engineering, and ramp into new domains quickly.
• You have an interest in the MCP and agent stack.
• You are open to traveling from time to time across Europe and the US to meet clients.

What this role is not

• A backend engineering role. You will work with clients most of the week.
• A pure pre-sales role. You own architecture, requirements, and delivery oversight, not only the pitch.
• A slideware role. You need real technical depth, even though you are not writing production code day to day.

Practicalities

• Remote-first, based in Europe. Expect travel roughly once a month, primarily to Paris, London, and Madrid, with US travel around the 6-month mark.
• Being able to come to Paris occasionally is a plus but not required.
• First hire in this function, working directly with the founders and the engineering team.

Process

• Intro call with our talent partner.
• 30-minute conversation with Max, our CTO.
• Work sample based on a real client scenario (live session): scope the flow, draft the architecture, and handle a mock procurement Q&A.
• Discussions with Robin, our CEO, Luiza, and members of the tech team.
• Reference checks.