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Flex Ops Associate
@Clipboard Health
[Hiring] Flex Ops Associate @Clipboard Health
Apr 08, 2025 - Clipboard Health is hiring a remote Flex Ops Associate. 💸 Salary: unspecified. 📍Location: USA.
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.
Role Description
This role involves supporting the Worker Ops department by ensuring operational standards are upheld and key processes run seamlessly during new feature launches.
- Execute standard pre-launch configuration tasks in tools like Braze and Zendesk according to documented procedures.
- Draft and publish clear & accurate internal release announcements using established templates and distribution lists.
- Complete precise revisions to internal knowledge base articles (e.g., SOPs, feature guides) based on final product changes prior to launch.
- Process operational change requests submitted via Linear or Zendesk following defined workflows and SLAs.
- Perform initial data gathering and basic diagnostic checks for reported operational issues according to checklist procedures, routing effectively to engineering, product, or support tiers as required.
Qualifications
- Meticulous Attention to Detail
- Methodical Approach to Diagnosing an Issue
- Proactive & Organized Approach to Work
- Clear & Precise Written + Verbal Communication
- High Reliability Process Adherence and Execution
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| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
Back to Remote jobs >
All others
All others
|
Salary
💸
unspecified
|
Remote
Location
USA
|
|
Job Type
unspecified
|
Posted
Apr 08, 2025
|
️
| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
