[Hiring] Flemish Interpreter @LanguageLine Solutions

Role Description

LanguageLine Solutions is Hiring! At LanguageLine, we strive for a world in which language and cultural barriers no longer exist. Use your language skills to dramatically improve the lives of limited-English speakers, as well as the Deaf and Hard-of-Hearing. Even better, you can do this while working from your own home.

As an interpreter, you will receive training that is the best in the industry. We’ll ensure that you learn new skills while further developing your skillset. You’ll be in a certified ASTM and ISO environment, supported by a Senior Language Specialist, as well as our Interpreter and Technology Help Desks.

Job Description

• Job Title: Flemish Interpreter
• Location: Work at Home position in United States
• Position: Phone Interpreter
• Status: Independent Contractor
• Pay: $1.00 - $1.15 per minute

Position Overview

The Flemish Telephone Interpreter is responsible for handling calls on demand, rendering the meaning of conversations between Flemish and English speakers. The interpreter breaks the communication barrier in various industries, including:

• Healthcare
• Government
• Insurance
• Financial
• Utilities
• Travel & Hospitality
• General Business
• Law Enforcement
• Court
• 911

This position does not involve written translation; however, translators and other skilled linguists are encouraged to apply. The interpreters translate verbally.

**This is a remote position. The Interpreter works from his/her home-office. It is essential to ensure a quiet & secure environment.**

Essential Job Functions

• Respond to interpreting sessions promptly and conduct interpretation in a friendly and professional manner.
• Render correct concepts and meanings according to established interpretation protocol, avoiding omissions or additions.
• Speak clearly in both languages using proper pronunciation, enunciation, and polite expressions.
• Maintain a professional demeanor throughout the interpreting sessions at all times.
• Remain calm during interpreting sessions in emergency situations such as 911 calls.
• Maintain punctuality and availability during work hours.
• Follow client instructions to ensure client expectations are met with the Limited English-speaking Person (LEP).
• Understand protocol and terminology for various industries including Medical, Insurance, Finance, and Law.
• Demonstrate commitment to cultural sensitivity and working in a diverse environment.
• **Some calls may be highly emotional and/or stressful in nature. The interpreter may need to remain on a call for extended periods without breaks.**

Qualifications

• Fluency in Flemish and English and skilled in the associated cultural dynamics.
• Ability to provide cultural competency and assess regional and accent differences.
• Excellent listening, retention, and note-taking skills.
• Ability to concentrate, stay detached from the conversation, and remain neutral and objective.
• Education or work experience in language-related fields preferred.
• Must be able to adapt to any LLS technology enhancements.
• Must be at least 18 years of age.
• Legally authorized to work in the United States.
• High school diploma or equivalent.
• Ability to read and write the requested languages - highly preferred.

Technical Requirements

• Dedicated personal device for business purposes.
• Desktop / Laptop Computers with Windows, MacOS, or ChromeOS.
• Tablets (iPadOS or Android) and Smartphones (iOS or Android) are acceptable.
• High speed Internet connection for work-related electronic communication.
• Must have access to a quiet space free from background noise or distraction.

Physical Requirements

• Must be able to operate a keyboard and mouse and remain in a stationary position in front of a computer the majority of the workday.
• Must have sufficient manual dexterity to type or write.
• Able to lift up to 26 lbs.
• May be exposed to moderate noise levels; i.e. computer, audio, telephone.

EEO/AA

LLS is an equal opportunity employer, meaning that employment opportunities are made and offered to individuals without regard to race, color, religion, sex, national origin, or any other characteristic protected by federal or state law or local ordinance.