[Hiring] Fijian Interpreter @LanguageLine Solutions

Role Description

As a Fijian-English Phone Interpreter, you will be responsible for handling calls on demand and rendering the meaning of conversations between Fijian and English speakers. The interpreter breaks the communication barrier in various industries including:

• Healthcare
• Government
• Insurance
• Financial
• Utilities
• Travel & Hospitality
• General Business
• Law Enforcement
• Court
• 911

This position does not involve written translation; however, translators and other skilled linguists are encouraged to apply. The interpreters translate verbally.

This is a remote position. The Interpreter works from his/her home-office. It is essential to ensure a quiet & secure environment.

Essential Job Functions

• Respond to interpreting sessions promptly and conduct interpretation in a friendly and professional manner.
• Render correct concepts and meanings according to established interpretation protocol, avoiding omissions or additions.
• Speak clearly in both languages using proper pronunciation, enunciation, and polite expressions.
• Maintain a professional demeanor throughout the interpreting sessions.
• Remain calm during interpreting sessions, especially in emergency situations such as 911 calls.
• Maintain punctuality and availability during work hours.
• Follow client instructions to ensure client expectations are met with the Limited English-speaking Person (LEP).
• Understand protocol and terminology for various industries including Medical, Insurance, Finance, and Law.
• Demonstrate commitment to cultural sensitivity and working in a diverse environment.
• Ability to provide the required company standards of service within a dynamic environment.

Qualifications

• Fluency in Fijian and English and skilled in the associated cultural dynamics.
• Ability to provide cultural competency and assess regional and accent differences.
• Excellent listening, retention, and note-taking skills.
• Ability to concentrate, stay detached from the conversation, and remain neutral and objective.
• Education or work experience in language-related fields such as teaching, language assessment, translation, or interpretation preferred.
• Must be able to adapt to any LLS technology enhancements.
• Must be at least 18 years of age.
• Legally authorized to work in the United States.
• High school diploma or equivalent.
• Ability to read and write the requested languages - highly preferred.

Technical Requirements

• Dedicated personal device for business purposes.
• Desktop / Laptop Computers with Windows, MacOS, or ChromeOS.
• Tablets (iPadOS or Android) and Smartphones (iOS or Android) are acceptable.
• High-speed Internet connection with minimum download speeds of 5 Mbps and upload speeds of 3 Mbps.
• Access to a quiet space free from background noise or distraction.

Physical Requirements

• Must be able to operate a keyboard and mouse and remain in a stationary position in front of a computer the majority of the workday.
• Must have sufficient manual dexterity to type or write.
• Able to lift up to 26 lbs.
• May be exposed to moderate noise levels; i.e., computer, audio, telephone.

Compensation

• Pay: $1.25 - $1.40 per minute

Benefits

• Employee Referral Program.
• Advancement opportunities within the organization.
• Interpreter support.
• An inclusive and diverse work environment.

EEO/AA

LLS is an equal opportunity employer, meaning that employment opportunities are made and offered to individuals without regard to race, color, religion, sex, national origin, or any other characteristic protected by federal or state law or local ordinance. LLS will reasonably accommodate employees and applicants with disabilities if the person is otherwise qualified to safely perform all of the essential functions of the position.