[Hiring] Field Supplier Quality Manager @RTX

Role Description

Lead rapid resolution of supplier-caused issues impacting the factory through analytical problem solving, cross-functional collaboration, and clear communication.

• Manage supplier quality performance through prevention, monitoring/escalation processes, and review of nonconforming material.
• Analyze supplier non-conformances and develop effective corrective and preventive action plans addressing systemic issues.
• Perform & coordinate Source Inspection.
• Investigate supplied material issues to ensure defect documentation, root cause analysis, and corrective solutions are fully and accurately implemented.
• Manage supplier onboarding, source inspection, and qualification/certification activities.
• Support escape management processes, driving RCCA, problem solving, and recommending corrective/preventive actions for systemic supplier process issues.
• Analyze supplier quality data to identify systemic issues and develop supplier-specific quality strategies utilizing PFMEA, MSA, Process Flow, SPC, and other quality tools.
• Apply multiple communication and influencing styles to gain alignment with suppliers and stakeholders.
• Build effective cross-functional teamwork, adapting working styles to changing priorities.
• Support overall Collins Aerospace supplier programs to ensure healthy continuous improvement and long-term sustainability.
• Assist with quarantine, containment, and screening of suspect defective hardware when required.

Qualifications

• Typically requires a University Degree or equivalent experience and a minimum of 8 years prior relevant experience, or An Advanced Degree in a related field and a minimum of 5 years prior relevant experience.
• Experience with Root Cause Corrective Action (RCCA) methodologies.
• Knowledge of ISO 9001 and/or AS9100 Quality Management Systems.
• 6+ years of experience in a supply chain or supplier operations environment (monitoring, auditing, developing suppliers) or equivalent.
• U.S. citizenship required.

Requirements

• Proven ability to build strong working relationships with suppliers, customers, and internal stakeholders.
• Background in electronics, mechanical hardware inspection, or interpretation of engineering drawings.
• Experience in DoD product environments including requirements, build, integration, test, and delivery.
• High computer proficiency with SAP/PRISM, Microsoft Excel, PowerPoint, and Word.
• Lean Six Sigma certification.
• Strong verbal and written communication skills to effectively engage internal teams, external suppliers, and leadership.
• IPC standards certification.
• Bachelor’s or advanced degree in engineering or a related technical field (equivalent work experience considered).
• ASQ certifications (CQE, CQA, CSQE, CRE, etc.).

Benefits

• Medical, dental, and vision insurance.
• Three weeks of vacation for newly hired employees.
• Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option.
• Tuition reimbursement program.
• Student Loan Repayment Program.
• Life insurance and disability coverage.
• Optional coverages you can buy: pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection.
• Birth, adoption, parental leave benefits.
• Ovia Health, fertility, and family planning.
• Adoption Assistance.
• Autism Benefit.
• Employee Assistance Plan, including up to 10 free counseling sessions.
• Healthy You Incentives, wellness rewards program.
• Doctor on Demand, virtual doctor visits.
• Bright Horizons, child and elder care services.
• Teladoc Medical Experts, second opinion program.
• And more!