[Hiring] Field Service Engineer @MacroArray Diagnostics

Role Description

We have revolutionized allergy diagnostics and have been operating successfully in more than 90 countries for over 9 years with our diagnostic products and patented technologies. Our products help clarifying allergies in a single step – for humans and animals alike. Allergies are diagnosed in a highly specific manner so that patients receive help by their specialist in no time. We increase quality of life, enable personalized treatment, advance research and relieve our health system.

Benefits

• A full-time position with real ownership from day one
• An annual pass for Vienna's public transport, plus Pluxee vouchers
• A team that cares as much about veterinary patients as human ones
• A culture where questions, ideas, and pushback are genuinely welcome
• A workplace shaped by sustainability, equity, diversity, inclusion, and mutual respect

What You’ll Do

• Performing regular maintenance and repair work on laboratory equipment and systems to ensure optimal performance and extended service life
• Identifying and analysing technical faults in devices and systems, troubleshooting, and carrying out the necessary repairs
• Installing and commissioning new equipment, including training laboratory personnel in its proper use and operation
• Providing technical assistance and advice to customers, ensuring a high level of service and satisfaction
• Accurately recording all work carried out, including service reports and technical documentation
• Managing the procurement, replacement, and stock of spare parts as needed
• Ensuring all equipment meets relevant quality standards and compliance regulations
• Supporting the sales team through participation in national trade fairs and congresses, as well as maintaining close collaboration with sales colleagues

Qualifications

• Located in the Bucharest region
• Completed training in electrical engineering, medical technology, mechatronics, or a comparable technical qualification
• Proven experience in the maintenance and repair of laboratory diagnostic equipment, ideally within the medical technology or laboratory sector
• Strong technical aptitude with the ability to quickly understand and diagnose complex systems
• A self-motivated, solution-focused approach and a high degree of personal initiative
• Excellent communication skills, both when engaging with clients and collaborating within a team environment
• Willingness to travel extensively across Romania and flexibility to support a variety of customer sites as required

Compensation

For this position, we offer a market-competitive minimum annual gross salary of EUR 37.209 based on full-time employment, which is above the applicable collective agreement minimum salary. Final compensation will be determined based on qualifications and experience.

Ready to join this team?

Apply now on our careers website - we'd love to see your CV. You can also reach out directly to me for more details - talk to you soon.