[Hiring] Field Manager @IDinsight

Role Description

The Field Manager will support IDinsight client-facing teams in quantitative and qualitative data collection both in-field and remote, and data cleaning work as needed. The Field Manager will work on a variety of projects, which may include research in education, health, agriculture, and other topics.

Responsibilities

• Research Preparation
  • Thoroughly understand and adhere to IDinsight study protocols
  • Assist in refining of data collection instruments
  • Conduct pilot of data collection instruments
  • Assist in translations of data collection instruments and other protocols (from English to Bahasa, Javanese, Sundanese, etc.)
  • Identify challenges to research protocols and suggest ways to overcome them
  • Assist the IDinsight Associate in conducting targeted desk research, as requested
• General Data Collection Activities
  • Enumerator Recruitment and Hiring
    • Support the project team in identifying a data collection team structure and headcount
    • Work with the Associate for an appropriate JD of enumerators
    • Assist Operations team in maintaining and updating an enumerators database per region/location
    • Work with the Operations team to organize employment requirements of enumerators
    • Advertise enumerator job descriptions and post in relevant fora
    • Screen applicants and select those to interview
    • Develop an interview guide template and standard scoring
    • Interview and make recommendations on which enumerators to hire
  • Enumerator Training
    • Co-develop training materials and quizzes with IDinsight Associate
    • Work with the IDinsight Associate on assessment criteria
    • Conduct retraining of enumerators, if necessary
    • Identifying venues, transportation and budgeting for enumerator training and daily allowance (for in-field work)
    • Arrange and coordinate schedule for enumerator training activities, including daily allowance (for remote work)
  • Data Collection Logistics
    • Manage assignments through Google Spreadsheets
    • Coordinate with the IDinsight Associate on data collection timeline and plans
    • Establish regular communication schedules with enumerator Team Leaders
    • Coordinate phone bills, daily compensation and materials for phone interviews (for remote work)
    • Manage assignments in the field based on location of respondents (for in-field work)
    • Manage enumerator reimbursements and submit on a timely (weekly) basis (for in-field work)
    • Coordinate lodging, transportation, meeting locations, daily compensation and materials for enumerators for field visits (for in-field work)
    • Manage safety and security of field team, in coordination with IDinsight’s Safety and Security Officer and Operations team (for in-field work)
    • Estimate a daily budget for enumerators per location, create a weekly field budget for cash advances and audit expenses (for in-field work)
  • Survey and Enumerator Supervision
    • Supervise a team of enumerators through the data collection process
    • Take responsibility for all aspects of data collection, including managing the field team to ensure all surveys are completed in full, in adherence to the data collection protocol and according to data quality standards defined by IDinsight
    • Address field work problems as they arise
    • Conduct spot checks to ensure data quality
    • Manage back checkers for rechecking
    • Escalate issues to IDinsight Associate and Manager as they arise, including safety and security-related incidents or threats
    • Submit daily report on data collection process and communicate regularly with IDinsight Associate following Team Leader communication processes
    • Travel daily to data collection sites from main cities, with occasional overnight travel as necessary (for in-field work)
    • Remotely track and review enumerator hourly/daily progress reports in Google Spreadsheets to ensure high individual performance (for remote work)
  • Quantitative Data Collection (survey interviews)
    • If and when needed, carry out data collection work by conducting survey interviews themselves
  • Expense and Reimbursement Management
    • Make sure all enumerator payments and reimbursements are processed
  • Other Data Collection Activities
    • Assist in documenting data collection best practices together with the IDinsight Associate and Operations team
• Additional Qualitative Data Collection Activities
  • Qualitative Data Collection (interviews)
    • Directly conduct interviews according to IDinsight best practices (upon completion of IDinsight training)
  • On-the-spot Translation
    • Translate between English and the local dialect in real time for foreign IDinsight staff conducting key informant interviews (KIIs)
  • Translation-transcription
    • Carry out translation and written transcription activities of recorded qualitative interviews
• Data Processing
  • Provide support in drafting graphs using IDinsight template, as needed
  • Assist in coding responses to interviews according to IDinsight best practices, as needed

Qualifications

• At least 3-5 years of experience working in the field on data collection, development program coordination, and/or team management within the development sector
• Strong written and verbal English and Bahasa; fluency in other Indonesian languages strongly preferred
• Experience working with Google Spreadsheets
• Ability to manage and account for expenses in a spreadsheet
• Strong project management and logistics skills
• Close attention to detail
• Ability to work independently, while communicating closely with both internal and external team members
• Ability to manage multiple workstreams simultaneously
• Ability and willingness to work in tough conditions, including underdeveloped areas of the Philippines
• Confidence and willingness to work with both local and foreign teammates, including giving and receiving direct feedback
• Ability to coach and manage enumerators

Benefits

• Comprehensive international health insurance, including mental health coverage
• Paid vacation, sick, and parental leave
• Relocation benefits
• A travel stipend
• Technology and work from home stipends
• A professional development budget
• Access to significant mentorship from IDinsight leadership
• Professional development plans and "stretch" opportunities
• Real-time feedback embedded in the culture

Nuts & bolts

• Location: The Field Manager will be based in Jakarta, Indonesia. Candidates must be willing to spend extended periods of time in locations where IDinsight’s clients work. All field-work-related travel and accommodation expenses will be covered by IDinsight.
• Start date: Start dates will be mutually agreed upon, taking into account both candidate preferences and project timelines.
• Work authorization: IDinsight is not able to sponsor work authorization for this role. Successful candidates will not require IDinsight to sponsor their work authorization in the office in which they'll be based.
• Compensation: Compensation and benefits are commensurate with the qualifications and experiences IDinsight is hiring for, and competitive within the global development sector.

How to apply

This application includes several questions and requires a CV (one to two pages) covering your professional and personal experience as well as academic qualifications. Please omit headshots, parental details, birth dates, marital status, and similar personal information — these aren't relevant to our review.

IDinsight’s commitment to reducing power asymmetries

IDinsight is committed to reducing power asymmetries in the social sector. Our commitment to diversity, equity, and inclusion reflects our understanding of the need for the sector to abandon unhealthy practices of the past.