[Hiring] Field Engineer @Davies

Role Description

We are looking for an experienced Field Engineer with a strong background in motor engineering and claims. This role requires expertise in vehicle inspection, repair cost negotiation, and claims management, supporting both customers and internal teams to deliver high-quality outcomes. You will play a key role in assessing vehicle damage, providing valuations, and managing total loss settlements across a wide variety of vehicle types.

What will your day look like:

• Produce accurate, detailed, and high-quality engineering reports
• Assess, value, and negotiate vehicle repair costs
• Provide fair and accurate vehicle valuations
• Negotiate total loss settlements
• Apply detailed knowledge of salvage categories
• Manage claims through to resolution
• Liaise with repairers, customers, and internal teams
• Support colleagues and contribute to team success

Qualifications

• Qualified to IAEA or ATA (VDA) standard
• Experience within insurer or independent engineering environment
• Strong understanding of claims processes and salvage categorisation
• Experience using estimating systems (e.g. Audatex, GT Motive, Glass’s)
• Ability to inspect a wide range of vehicles including:
  • Cars
  • HGVs
  • Agricultural machinery
  • Caravans
• Excellent negotiation and communication skills
• Strong analytical and problem-solving ability
• Effective time management and prioritisation skills
• AQP qualification
• Detail-oriented and structured approach
• Confident decision maker and negotiator
• Ability to work independently in a fast-paced environment
• Strong customer focus with complaint resolution experience
• Professional handling of sensitive and confidential information

Benefits

• Career & Purpose
  • Davies Innovation Lab
  • Leadership training programme
  • Funding for professional qualifications
  • Thrive at Davies; learning opportunities
• Environmental & Social
  • The Davies Foundation
  • Local charity funding
  • Pennies To Heaven
  • Employee Resource Groups
  • Employee volunteering programme
• Financial Health
  • Pension, 5% employee and 5% employer contribution
  • My Choices at Davies provides; High Street discounts and Financial wellbeing hub
  • Life assurance: x4
  • Refer a Friend
  • Cycle to Work Scheme
  • Lease car salary sacrifice
  • Davies Incentive Plan
  • Enhanced maternity, paternity and adoption pay
• Mental, Physical & Emotional Wellbeing
  • Wellbeing centre; move, munch, money & mind focus
  • Discounts with 100's of UK retailers
  • EAP; 24/7 confidential helpline
  • 25 days holiday, increases to 26 days after 5 years and 27 after 10 years
  • Flexible working
  • Dress for your day
  • Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage
  • Flexible benefits include; holiday purchase plan and an opportunity to purchase health cash plan and BUPA dental plan